Melissa Magañas

Responsible for various pharmacy functions including daily controlled substance fill and maintenance of the automated distribution system for the entire facility. Implemented the upgrade to BD Logistcs. Monthly medication room inspections. Vaccine ordering and inputting into Washington Immunization Information System. Inventory management.

• Represented organization at industry conferences by manning booths and giving polished presentations.
• Networked across Greater King County to build new connections and make initial contacts with prospects. Outreach at multiple locations and events recruiting potential pharmacy technician students.

• Assist pharmacy leaders with interviewing, hiring and on boarding new technicians/assistants candidates
• Identify pharmacy assistants who have potential to be technicians in training, work with pharmacy leader to enroll them into Pharmacy Technician University
• PTU tracking, identifying gaps, work with pharmacy leader and technician in training to mitigate gaps and support technician in training to complete the program on time
• Educate and train certified and in training technicians when necessary on new programs and initiatives
• Ensure proper workflow and inventory management practices
• Direct technician resources to cover shifts in stores that need help and/or staffing Covid and Flu clinics
• Administer vaccines

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Coordinated verification and filling of more than 400 daily prescriptions in high-volume community retail pharmacy environment.
• Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
• Reviewed and verified customer information and insurance provider information.
• Set up and modified patient profiles to include current information such as medications and insurance details.
• Worked closely with the district managers and other department staff at the corporate office while teaching the technician in training class.

Owner and operator of a dog daycare and boarding facility. Primary job was caring for dogs in all capacities but also managed a team of 4 employees. All scheduling for dogs attending daycare as well overnight guests. Coordinated drop off and pick up times. Running payments, filing and daily photoblog upload.

• Reviewed and verified customer information and insurance provider information.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Collected co-payments or full payments from customers.
• Counted, measured and compounded medications following standard procedures.
• Resolved non-routine issues like third party billing, computer system and customer service issues.