Melissa Mancill
Kirbyville
Summary
To obtain a position within a company that will allow me to gain knowledge and experience while fulfilling my daily duties to ensure that I am providing my employer with the best service.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Secretary/Receptionist
East Texas home center
Kirbyville
10.2023 - 02.2026
- Collaborated with owner and sales department on home closings, handled deposits and customer inquiries, organized files for audits, and greeted customers to enhance client experience.
Service Coordinator
Kabco Homes
Lumberton
05.2023 - 10.2023
- I handle all aspects of warranty service for our customers and send the work to our service tech to complete the job. I do weekly billing of our work orders to the appropriate factory. I also accept rent payments for our rentals. (I loved this job but our owner sold the business!) I was hired by the company that bought Kabco and started there immediately.
Client Care Worker
Jasper County Committee on Aging
Buna
09.2017 - 05.2023
- Prepare daily meals in trays to be frozen immediately for weekly delivery, serve daily hot meals to elderly consumers and maintain daily paperwork, inventory and bank deposits.
Manager
Towne Oaks Apartments
01.2007 - 01.2011
- Maintained a comfortable living environment for residents. Prepared daily reports, made bank deposits, collected rents, leased apartments, oversaw daily operations of the complex and seven employees, assisted customers with concerns, purchased supplies, and managed payables.
- Contact: Anna Bankston 409-866-4181
Rental Coordinator/customer service rep
Worldwide Homes
01.2006 - 01.2007
- Processed monthly rent payments, showcased properties, performed collections, and managed data entry.
- Contact: Tommy Blanchard 409-755-7595
Junior Manager
Cardinal Square Apartments
01.2003 - 01.2006
- Accept monthly rent, collections, inspection of apartments, worked with Government Agencies for subsidized housing, payables, bank deposits, oversee daily operations of property and 6 employees.
- Contact: Debra Marlow - 409-673-4961
Manager
Parkdale Greens Apartments
01.2000 - 01.2003
- Strive to maintain a comfortable living environment for residents. Prepare daily reports, make bank deposits, collect rents, leasing apartments, oversee daily operations of complex and 5 employees, assist customers with concerns, purchasing supplies, payables, decision making, and any other duties assigned to me by my supervisor.
- Contact: Debra Marlow-409-673-4961
Education
Diploma - General Studies
South Houston High School
South Houston, TX06-1987
Skills
- Cash handling
- Service writing
- Records management
- Operating general office equipment
- Microsoft Office
- Team management
- Front desk
- Management Experience
- Leasing apartments
- Customer service
- Sales
- Receptionist
- Document management
- Scheduling appointments
- Customer invoicing
- File organization
- Client relations
- Service coordination
- Property management
- Payment processing
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Confidentiality
- Filing experience
- Office staff leadership
- Reception functions
- Preparing contracts
- Appointment scheduling
- Accounts payable
- Verbal and written communication
- Schedule management
- Mail distribution
- Phone reception
- Sales support
- Office correspondence
- Phone etiquette
- Office supply inventory
Certification
- Driver's License, Indefinite
- Manufactured Home Sales license, 11/01/23 to 11/01/27
Willing To Relocate
- Jasper, TX
- Silsbee, TX
- Lumberton, TX
Personal Information
Authorized To Work: US
Timeline
Secretary/Receptionist
East Texas home center
10.2023 - 02.2026
Service Coordinator
Kabco Homes
05.2023 - 10.2023
Client Care Worker
Jasper County Committee on Aging
09.2017 - 05.2023
Manager
Towne Oaks Apartments
01.2007 - 01.2011
Rental Coordinator/customer service rep
Worldwide Homes
01.2006 - 01.2007
Junior Manager
Cardinal Square Apartments
01.2003 - 01.2006
Manager
Parkdale Greens Apartments
01.2000 - 01.2003
Diploma - General Studies
South Houston High School