Melissa-Marie Lavender

• Implemented appropriate procedures for handling hazardous materials safely.
• Monitored warehouse operations to ensure accuracy in product shipment and receiving.
• Resolved conflicts between departments regarding resource allocation issues.
• Prepared detailed reports on inventory status, budgeting expenditures and cost estimates.
• Assisted in developing new products by coordinating activities across various functions.
• Provided support in planning, organizing, controlling and monitoring daily manufacturing operations.
• Identified opportunities for improving operational efficiency through process improvement strategies.
• Established effective communication channels between external customers and internal departments.
• Ensured compliance with safety regulations during production processes.
• Maintained accurate records of all deliveries, orders and returns.
• Developed efficient systems to track inventory levels and monitor stock movements.
• Coordinated with suppliers regarding stock availability, delivery times and quality issues.
• Created reports on raw material usage, cost savings and waste reduction initiatives.
• Worked closely with other departments to ensure smooth flow of production activities.
• Reviewed production schedules and inventory levels to determine material needs for production.
• Managed the purchase order process, ensuring timely delivery of materials and supplies.
• Conducted regular audits of physical inventories to maintain accurate records of stock levels.
• Completed shipping information and delivery date input.
• Reviewed job orders and adjusted schedules and orders.
• Developed inventory control techniques to reduce losses and maintain optimal levels.
• Planned and monitored material movement in production cycles.
• Filled out routine paperwork about staffing, output and inventory control.
• Managed movement of materials and product through production.
• Assisted fellow planning staff members with tasks to maintain proper workflows.
• Distributed work orders to departments.
• Composed and prepared routine correspondence, letters and reports with job-related software.
• Used daily system logs to document production information, discussing issues with management.
• Traced missing material and shipments through vendor and customer communications.
• Scheduled space or equipment for special programs, meetings and conferences.
• Received incoming shipments and reviewed contents against purchase order for accuracy.
• Conducted cycle counts and provided support as a stock handler, ensuring accuracy of inventory in various warehouse locations. Utilized WMS system and oracle computer programs to rectify inventory discrepancies. Demonstrated leadership skills as a shift supervisor on weekends and during the afternoon shifts after management hours.
• Coordinated pick-up and delivery of express mail services.

• Created promotional campaigns to increase brand awareness and attract new customers.
• Identified areas of operational inefficiency and implemented solutions to streamline processes.
• Maintained a safe working environment by enforcing safety regulations.
• Provided training to new employees on company policies and procedures.
• Maintained accurate records of all transactions, stock levels and employee performance metrics.
• Ensured compliance with all safety regulations throughout the store premises.
• Provided leadership support during peak business hours by motivating staff members to meet targets.
• Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
• Managed day-to-day operations including scheduling shifts, assigning tasks.
• Supervised cash handling processes to ensure accuracy of transactions.
• Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
• Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
• Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
• Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
• Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
• Oversaw aspects of maintenance, inventory, and daily activity management.
• Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
• Delegated assignments based on team strengths to optimize floor coverage and service levels.
• Answered customer questions and addressed problems and complaints in person and via phone.
• Reviewed inventory and sales records to prepare reports for management and budget departments.
• Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
• Handled scheduling for store shifts to achieve adequate staffing.
• Supervised cashiers in processing credit, debit and cash payments to streamline sales.
• Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
• Checked monthly sales and performance reports to support operational planning and strategic decision-making.
• Coached and developed store associates through formal and informal interactions.
• Oversaw coaching and guidance of store employees to foster advancement in work operations.
• Handled complaints from customers by empathetically listening, recording details and offering solutions.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Formed and sustained strategic relationships with clients.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Implemented campaigns and promotions to help with developing goods and services.
• Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
• Monitored progress by establishing plans, budgets and measuring results.
• Directed or coordinated financial or budget activities to fund operations and maximize investments.
• Maintained inventory by checking merchandise to determine levels.
• Closed out payroll and served as company key holder, responsible for bank deposits and safe change before the weekend. Managed product shipments and handled returns of defective items .Bilingual sales tactics and strong costumer base relations.Created fashion displays for upcoming seasons.

• Advised clients on best practices for teaching foreign languages.
• Analyzed spoken and written languages to identify patterns and trends.
• Served as a personal contracted translator for individual clients, providing language assistance in Medicaid and Women Infant Children's Program services, OBGYN appointments, pediatric care, real estate transactions, DMV transfers, and court hearings.
• Coordinated client transportation to ensure timely attendance at scheduled appointments. Provided English/Spanish business contract translation services.

• Maintained communication between production staff and crew members.
• Maintained a clean work environment at all times.
• Assisted in assembling stage sets and props onsite.
• Ensured compliance with production safety regulations.
• Troubleshot issues that arose during productions with quick solutions.
• Operated production equipment under supervision, maintaining optimal performance.
• Assisted in post-production tasks, including editing support and material organization.
• Managed production paperwork, ensuring accurate and timely submissions.
• Sorted and packaged products to prepare for processing or shipment.
• Provided general administrative support, including email correspondence and file management.
• Facilitated communication between production departments to streamline operations.
• Maintained a clean and safe production environment, adhering to health and safety standards.
• Remained alert, active, and ready to respond to requests using variety of available resources.
• Assembled and arranged materials for display or sale.
• Assessed equipment to determine need for repair or replacement.
• Verified product details, placement, and assembly to ensure accuracy before packaging and transfer to the final evaluation department.

Collaborated in team-based projects to assemble and package kits comprising various components, ensuring accuracy by verifying lot numbers,picking,and sequences.