Melissa Marquez
Houston,Tx.
Summary
Detail-oriented dental assistant with 9 years of experience in providing efficient and competent service. Seeking to secure a challenging and rewarding position with growth opportunities where my skills are utilized to their fullest potential.
Overview
7
7
years of professional experience
Work History
Dental Assistant
Copperfield Crossing Dental
12.2023 - 09.2024
- Prepared patient X-rays and images for review by dentist.
- Explained treatment procedures and instructed patients on home care guidelines.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Assisted dentists in various procedures, ensuring accurate treatment delivery and high-quality patient care.
- Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Monitored patient comfort and safety during dental procedures.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Collaborated with other dental professionals to formulate comprehensive treatment plans for complex cases.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Reduced wait times by effectively managing exam room turnover between appointments, minimizing downtime for both staff members and patients alike.
- Increased patient satisfaction rates through excellent customer service skills when addressing concerns or resolving issues promptly.
- Participated in continuing education courses to stay current on industry advancements and best practices in dental care.
- Handled emergency situations calmly and efficiently, contributing to positive outcomes under pressure.
- Conducted regular equipment maintenance checks to ensure proper function and longevity of tools.
Dental Assistant
Memorial Dentist
04.2022 - 10.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared patient x-rays and images for dentist review.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Monitored patient comfort and safety during dental procedures.
- Assisted in dental radiography, ensuring safety and accuracy for diagnostic purposes.
- Contributed to clinic's reputation for excellence by consistently receiving positive patient feedback.
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
Dental Assistant
Memorial Park Dental Spa
01.2018 - 12.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
- Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
- Explained treatment procedures and instructed patients on home care guidelines.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
- Provided exceptional customer service, addressing patient concerns and answering questions professionally and empathetically.
- Reduced patient wait times by maintaining organized patient records and scheduling appointments effectively.
- Improved patient satisfaction by providing high-quality chairside assistance during dental procedures.
- Prepared digital X-rays for dentist review, enabling accurate diagnosis and treatment planning.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Supported dentists during the administration of local anesthesia, ensuring patient comfort throughout the process.
- Scheduled and confirmed patient appointments.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Fabricated custom dental appliances such as mouthguards and whitening trays for improved patient experience.
- Performed cosmetic dentistry services including teeth whitening, veneers, crowns, bridges, increasing patient confidence in their smiles.
Education
Lone Star College
Houston, Tx01.2017
Cypress Ridge High School
Houston, Tx01.2014
Skills
- Appointment Scheduling
- Patient Charting
- Patient education
- Team Collaboration
- Pediatric dental care
- Records Management
- Radiographic proficiency
- Complex Problem-Solving
- Restorative, Cosmetic, Ortho,
- Oral Surgery, and Pediatric Dentistry
- Dental software proficiency: Dentrix, Eaglesoft,
- and Open Dental
References
- Janice Dang, 832 488 4488
- Riah Kindle, 281 736 6792
- Maria Cook, 479 209 3224
Additional Information
English, Spanish
Timeline
Dental Assistant
Copperfield Crossing Dental
12.2023 - 09.2024
Dental Assistant
Memorial Dentist
04.2022 - 10.2023
Dental Assistant
Memorial Park Dental Spa
01.2018 - 12.2022
Cypress Ridge High School
Lone Star College
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