Melissa Marquez
Visalia,CA
Summary
I am seeking a secure a position in a growing company, offering my extensive skills in the customer service setting and utilizing my strong work ethics to help improve the quality of the company. I am proficient in providing exceptional support and problem management. Being a reliable strong worker, I am focused on providing exceptional support to all customers in a timely manner, while assessing their needs to the best possible outcome.
Overview
10
10
years of professional experience
3
3
Certification
Work History
Travel CNA
Self Employed Services/ CVStaffing
01.2021 - Current
- Developed strong rapport with patients through empathetic listening skills and effective communication techniques that eased anxiety during transitions between facilities.
- Exhibited strong organizational skills by efficiently managing workloads in fast-paced environments with minimal supervision.
- Demonstrated strong clinical skills in various settings, including hospitals, rehabilitation centers, long-term care facilities, and private homes.
- Responded quickly and calmly in emergency situations.
- Maintained accurate and detailed documentation of patient information, ensuring compliance with facility policies and regulations.
- Anticipated potential issues related to specific diagnoses or treatments based on knowledge gained from prior travel CNA experiences.
CNA, HHA, CMA
MAXIM HEALTH CARE
01.2019 - 01.2021
- ADL, Oral Hygiene, Documentation, call lights, Feeding, Travel with no orientation, HIPPA
- Worked for Lincoln state pen in Nebraska
- Medication, insulin, pharmacy, documentation, Reports, filing, ordering, and tactical procedures
CNA, HHA, CMA
HEART PRINT HOME CARE
01.2018 - 01.2021
- ADL, Feeding, Oral Hygiene, Bathing/Showers, Use of lift machines, Documentation and Pt care, HIPPA and Patient Privacy, Time management
CNA, HHA, CMA
RIVERSIDE LODGE
06.2019 - 04.2020
- ADL, Oral Hygiene, glucose and needle medication, Documentation, Call lights, Feeding, Travel with no orientation, HIPPA
Machine Operator
McCain Foods
09.2019 - 03.2020
- Food plant ran a line of 5 employees and worked on mechanical issues as supervisor
- Worked on contracts with special companies to insure quality product is being distributed
CNA, HHA, CMA
GOOD SEMARITAIN
03.2015 - 12.2015
- Administer medication, Documentation on condition of patient and reaction to medications, assist nurse in medication administration (G-tub, Catheter inputs)
CNA, HHA, CMA
RED WOODSPRINGS
01.2015 - 12.2015
- Transport patient to and from appointments, Laundry, Cooking, Administer Medication, ADL Assistance, Documentation
Education
High school diploma or GED -
SOME COLLEGE
Riverside, CACertificate - Medication Aid
Grand Island College
Grand Island, NESkills
- English
- Spanish
- Management
- Supervisor
- Customer Service
- Factory
- Food
- Inspection
- Mechanical machine fixing
- Nursing
- CNA
- CMA
- HHA
- Caregiving
- Laundry
- Medication Administration
- Senior Care
- Meal Preparation
- Problem Management
- Vital Signs
- EMR Systems
- Patient Care
- HIPAA
- Change Management
- Memory Care
- Hospice Care
- Case Management
- Help Desk
- Medical Office Experience
- Medical terminology
- Ventilator
Certification
- CNA/HHA
- CPR Certification
Timeline
Travel CNA
Self Employed Services/ CVStaffing
01.2021 - Current
Machine Operator
McCain Foods
09.2019 - 03.2020
CNA, HHA, CMA
RIVERSIDE LODGE
06.2019 - 04.2020
CNA, HHA, CMA
MAXIM HEALTH CARE
01.2019 - 01.2021
CNA, HHA, CMA
HEART PRINT HOME CARE
01.2018 - 01.2021
CNA, HHA, CMA
GOOD SEMARITAIN
03.2015 - 12.2015
CNA, HHA, CMA
RED WOODSPRINGS
01.2015 - 12.2015
High school diploma or GED -
SOME COLLEGE
Certificate - Medication Aid
Grand Island College
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