Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Martinez

Tucson,AZ

Summary

Versatile Back of House Team Member with progressive experience at every level from dishwasher to kitchen manager. Understands total restaurant operations and food preparation techniques that result in satisfied and loyal customers. Thrives in bustling restaurant settings and models energy and enthusiasm with constant focus on food safety. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Back of House Team Member

Chipotle
Tucson, AZ
05.2021 - Current
  • Maintained communication between front-of-house staff members and back-of-house team members throughout service periods.
  • Prepared, cooked and presented food safely and quickly to meet restaurant's standards.
  • Organized storage space for food items to ensure efficient retrieval during busy times.
  • Labeled and stored raw food and ingredients in appropriate storage rooms, refrigerators and freezers.
  • Stocked kitchen with necessary supplies, such as food items and cleaning products.
  • Assisted in the preparation of ingredients for dishes, including washing, chopping and marinating.

Crew Member

Five Guys
Tucson, AZ
02.2022 - 08.2024
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Served food quickly for positive guest experiences.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Wiped down tables and equipment, swept and refilled stock.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Restocked kitchen supplies including food products and utensils.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Packed fast food products in approved containers, cups, and bags.

Crew Member

McDonald's
Tucson, AZ
01.2022 - 12.2022
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Directed patrons to restrooms and other amenities within facility.
  • Tailored orders to address customer allergies and gluten concerns.
  • Brewed and served coffee and tea with preferred add-ins.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Upheld high standards of productivity and quality in operations.
  • Presented orders to guests within anticipated service times.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.

Education

High School Diploma -

Colony High School
Ontario, CA
06-2009

Skills

  • Food Preparation
  • Cooking Techniques
  • Knife Skills
  • Waste Reduction
  • Sanitation Practices
  • Cleaning Procedures
  • Grilling
  • Time Management
  • Food Handlers Card
  • Seafood Preparation
  • Meat and Poultry Slicing

Timeline

Crew Member

Five Guys
02.2022 - 08.2024

Crew Member

McDonald's
01.2022 - 12.2022

Back of House Team Member

Chipotle
05.2021 - Current

High School Diploma -

Colony High School

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Melissa Martinez