Melissa Matadeen
Clermont
Summary
Dedicated Registered Pharmacy Technician with seven years of experience and success in working in a variety of fast-paced pharmacy settings, both retail and clinical. Proficient in accurately filling and labeling prescriptions, preparing intravenous medications and maintaining drug inventories. Working along side pharmacists to ensure accuracy and efficiency, while collaborating with healthcare team to effectively manage patient care and outcomes. Excited to bring together relevant experience from both pharmacy and nursing to enhance patient care and grow within my pharmacy career.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Nurse
Nemours Children’s Hospital
01.2024 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Monitored patient reactions after administering medications and IV therapies.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Float to a variety of units including: Neonatal Intensive Care Unit, Inpatient Rehabilitation, Neonatal and Observation.
Registered Nurse, Emergency Department
Advent Health
10.2022 - 12.2023
- Administering weight-based medications for pediatric populations
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions and diverse medication conditions.
- Counseling and education to both patients and families during admission & upon discharge
- Evaluated patient histories, complaints, and current symptoms.
- Reduced patient wait times by efficiently triaging patients based on acuity levels and prioritizing urgent cases.
- Perform medical procedures such as EKG, cardiac monitoring and conscious sedation
- Prevented potential medication errors by diligently verifying orders, double-checking dosages, and administering medications according to established protocols.
- Educated patients and answered questions about health condition, prognosis, and treatment.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Monitored patient reactions after administering medications and IV therapies.
- Performed advanced life support measures for both adults and pediatrics
Pharmacy Technician, Inpatient/Medication Reconciliation Technician
Advent Health
11.2018 - 10.2022
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Preparing sterile compounding products for IV administration using aseptic techniques.
- Managed medication inventory, ensuring availability of all necessary drugs.
- Improved patient safety by accurately reviewing and verifying medication lists during admission and discharge processes.
- Assisted in training new technicians in inpatient setting and medication reconciliations.
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans that incorporated appropriate medication therapies.
- Educated patients on important aspects of their medications such as administration techniques or storage considerations while reinforcing adherence to therapy.
Pharmacy Technician
CVS Pharmacy
01.2016 - 11.2019
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy under the supervision of the pharmacist.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Conducted patient follow-ups to confirm medication effectiveness and address concerns.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
Education
Bachelor of Science in Nursing -
ECPI University
07.2022
Bachelor of Science -
University of Central Florida
Orlando, FL05.2021
Associate of Arts -
Valencia College
Orlando, FL07.2018
Skills
- Medication Reconciliation
- Medication Administration
- Patient Education and Counseling
- Patient Assessment
- Compassion and Empathy
- Critical/Analytical Thinking
- EMR Systems - EPIC
- Pharmaceutical Calculations
- Drug safety
- Prescription Interpretation
- Team Collaboration
- Pharmacy Law Compliance
Certification
- Basic Life Support (BLS)
- Advanced Cardiovascular Life Support (ACLS)
- Pediatric Advanced Life Support (PALS)
- Registered Pharmacy Technician License - RPT67206
- Registered Nurse License - #9606400
- PTCB Certified – License #30065417
- Emergency Department Nurse Internship Program (EDNIP)
Timeline
Registered Nurse
Nemours Children’s Hospital
01.2024 - Current
Registered Nurse, Emergency Department
Advent Health
10.2022 - 12.2023
Pharmacy Technician, Inpatient/Medication Reconciliation Technician
Advent Health
11.2018 - 10.2022
Pharmacy Technician
CVS Pharmacy
01.2016 - 11.2019
Bachelor of Science in Nursing -
ECPI University
Bachelor of Science -
University of Central Florida
Associate of Arts -
Valencia College
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