Melissa Mathew
Washingtonville,New York
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
3
3
years of professional experience
Work History
Brand Representative
Abercrombie & Fitch
11.2021 - Current
- Completed floorsets, filled floor, and rang up customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and benefits.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Handled customer complaints professionally, resolving issues promptly to maintain positive brand perception and customer satisfaction.
- Rang up customers by processing cash and credit payments to complete [Number] sales transactions on average each [Timeframe].
Private Academic Tutor
Self-Employed
08.2022 - 05.2024
- Utilized various teaching methods to accommodate diverse learner abilities, ensuring all students had access to the curriculum content.
- Promoted critical thinking skills by challenging students with complex problem-solving tasks in relevant subject areas.
- Strengthened foundational knowledge of subjects through targeted review activities during tutoring sessions.
- Collaborated with parents and teachers to monitor student progress, identify areas for improvement, and implement appropriate interventions.
Education
Associate of Science - Nursing
Orange County Community College
Middletown, NY05-2025
Skills
- Goal oriented
- Effective communicator
- Customer service
- Critical thinking
- Organization and preparation
- Cash handling
- Cash management
Languages
Malayalam
Native or Bilingual
Spanish
Limited Working
Timeline
Private Academic Tutor
Self-Employed
08.2022 - 05.2024
Brand Representative
Abercrombie & Fitch
11.2021 - Current
Associate of Science - Nursing
Orange County Community College
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