Melissa Matos-Almanzar
Parkersburg,WV
Summary
Motivated professional offering a diverse skill set, strong work ethic and the ability to learn quickly. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines and works great under pressure.
Overview
29
29
years of professional experience
1
1
Certificate
Work History
Bartender/Manager on Duty
Tracey's Pub
Parkersburg, WV
01.2024 - 05.2024
- Prepared alcoholic and non-alcoholic beverages.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Balanced daily registers and generated sales reports for management.
- Created schedules for staff members according to business needs.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Created social media strategies to increase sales and organized events.
- Assisted patrons with jackpot payouts.
Store Manager
River City Perk
Parkersburg, WV
10.2022 - 01.2024
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Director of Social Media
The Reach United
Parkersburg, WV
07.2021 - 05.2022
- Coordinated with external vendors and agencies.
- Organized events such as webinars, live streams, online chats.
- Scheduled regular updates on multiple platforms.
- Researched industry-related topics to generate new ideas.
- Identified influencers in relevant industries we who could potentially collaborate with.
- Used editing and graphic design tools to create content.
Director of Social Media and Marketing
Treatment Alternatives of Boca Raton
Boca Raton, FL
02.2019 - 12.2020
- Developed and delivered public speaking presentations to large and small audiences.
- Spoke about personal life experiences to inspire, motivate and benefit listeners.
- Created engaging content for multiple social media platforms.
- Designed promotional materials.
- Tracked social media metrics.
- Developed content for blog posts and social media platforms.
Outreach/Social Media Specialist/Ambassador
White Oak Run
Walker, WV
05.2017 - 11.2019
- Public Speaking and Advocacy.
- Managed social media accounts and outreach activities.
- Provided administrative support including scheduling appointments, maintaining records, and preparing reports.
- Partnered with community organizations to develop collaborative outreach efforts.
- Created content for various platforms.
- Drafted grant proposals outlining goals for community-based projects.
Office Manager
Automatiq, Inc
Edison, NJ
09.2010 - 08.2016
- Provided administrative support to management team including preparing reports and presentations.
- Answered phone calls, responded to emails, routed mail and coordinated dispersement.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Operations Manager
Tristar Title Agency, LLC
New York, NY
07.2006 - 05.2010
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Supervised day-to-day workflow.
- Managed scheduling, training and inventory control.
- Delegated work to staff, setting priorities and goals.
Title Insurance Production Manager
Gotham Abstract, LLC
New York, NY
05.2004 - 07.2006
- Entering of new applications for title/lien searches and typing of reports
- Ordering, receiving, and tracking of departmental, county and state searches.
- Monitored the daily operations of the production team, providing guidance and support as needed.
- Coordinated with other departments to ensure smooth flow of materials throughout the production process.
Office Assistant
Applications Desk/ General Land Abstract Company
Princeton, NJ
02.2001 - 04.2004
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Performed data entry tasks into various computer systems.
- Maintained an organized filing system of paper documents and electronic files.
- Typed, formatted and edited correspondence and other documents.
Assistant Manager
Boston Market
Edison, NJ
10.1995 - 02.2001
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Education
Advanced Office Technologies - Diploma/Certificate
Piscataway Vocational and Technical School
Piscataway, NJ06-1995
Some College (No Degree) - Computer Programming/Psychology
Middlesex County College
Edison, NJSkills
- Community Outreach
- Addiction Counseling
- Digital Marketing
- Social Media Management
- Writing Skills
- Public Speaking
- Customer service
- Sales
- Store management
- Cash handling
- Supervising experience
- Typing
- Leadership
- Account management
- Office management
- Blogging
- Grant writing
- Computer skills
- Digital marketing
Certification
- Driver's License
- CADC
- Grant Writing
- ServSafe
Timeline
Bartender/Manager on Duty
Tracey's Pub
01.2024 - 05.2024
Store Manager
River City Perk
10.2022 - 01.2024
Director of Social Media
The Reach United
07.2021 - 05.2022
Director of Social Media and Marketing
Treatment Alternatives of Boca Raton
02.2019 - 12.2020
Outreach/Social Media Specialist/Ambassador
White Oak Run
05.2017 - 11.2019
Office Manager
Automatiq, Inc
09.2010 - 08.2016
Operations Manager
Tristar Title Agency, LLC
07.2006 - 05.2010
Title Insurance Production Manager
Gotham Abstract, LLC
05.2004 - 07.2006
Office Assistant
Applications Desk/ General Land Abstract Company
02.2001 - 04.2004
Assistant Manager
Boston Market
10.1995 - 02.2001
Advanced Office Technologies - Diploma/Certificate
Piscataway Vocational and Technical School
Some College (No Degree) - Computer Programming/Psychology
Middlesex County College
- Driver's License
- CADC
- Grant Writing
- ServSafe
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