Melissa Matthews
Plymouth,MA
Summary
Licensed Alcohol and Drug Counselor with over 10 years of experience in health and human services, including extensive work in addiction treatment and correctional settings. Highly skilled in individual and group counseling, treatment planning, clinical documentation, and interdisciplinary collaboration. Demonstrated strength in team-based collaboration to support comprehensive, client-centered treatment. Experienced in supervising staff and fostering a supportive environment that promotes professional growth and effective performance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Licensed Alcohol & Drug Counselor
Wellpath (DOC)/Recovery Solutions
Plymouth, USA
06.2020 - Current
- Provide individual and group counseling to individuals in a correctional treatment setting.
- Conduct assessments; develop treatment plans, and support discharge and aftercare planning.
- Maintain timely, accurate, and compliant clinical documentation in accordance with DOC and HIPAA standards.
- Collaborate with multidisciplinary treatment teams to support client rehabilitation and recovery goals.
Home Health Aide
Self-Employed
Andover, USA
01.2010 - 02.2020
- Assisted clients with activities of daily living (ADLs) and mobility support.
- Coordinated scheduling and transportation for medical and personal needs.
- Monitored and documented changes in client health status and communicated updates to family members as appropriate.
Senior Client Services Manager
Southwick
Haverhill, USA
08.2014 - 06.2018
- Managed staff and coordinated services for internal and external clients.
- Oversaw quality control processes for retailer and consumer accounts.
- Collaborated directly with the Chief Operating Officer to enhance consumer relations and service delivery.
Home Health Care Provider
Associated Home Health Care Services, LLC
Beverly, USA
03.2008 - 11.2011
- Delivered in-home healthcare services to promote continuity of care.
- Documented patient condition, progress, and care provided.
- Communicated observations and concerns to supervisors and case managers.
Education
Bachelor of Arts (BA) - Psychology
University of Massachusetts Lowell
Lowell, MA01.2020
Associate of Science - Drug & Alcohol Rehabilitation Counseling
North Shore Community College
Danvers, MA01.2016
Skills
- Substance use counseling
- Case management and treatment planning
- Crisis intervention and advocacy
- HIPAA compliance and confidentiality
- Written and verbal communication
- Team collaboration
- Clinical documentation and reporting
- Microsoft Office Suite
- After care planning
Certification
Licensed Alcohol & Drug Counselor (LADC), Massachusetts
Personal Information
Title: Licensed Alcohol & Drug Counselor (LADC)
Timeline
Licensed Alcohol & Drug Counselor
Wellpath (DOC)/Recovery Solutions
06.2020 - Current
Senior Client Services Manager
Southwick
08.2014 - 06.2018
Home Health Aide
Self-Employed
01.2010 - 02.2020
Home Health Care Provider
Associated Home Health Care Services, LLC
03.2008 - 11.2011
Bachelor of Arts (BA) - Psychology
University of Massachusetts Lowell
Associate of Science - Drug & Alcohol Rehabilitation Counseling
North Shore Community College