Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Maynard

New Port Richey,FL

Summary

Dedicated professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional.

Reliable Dental Assistant with 11.5 years of experience efficiently handling administrative tasks and assisting chairside with dental procedures. Expert in assisting with four-hand procedures, setting up exam rooms, taking dental radiographs, treatment planning/presenting and preparing materials for impressions or restorations. Team-focused with commitment to providing exceptional care to all patients.


Overview

11
11
years of professional experience

Work History

Expanded Functions Dental Assistant

Prestige Dentistry
08.2016 - Current
  • Enhanced patient comfort by providing gentle and thorough dental cleanings.
  • Assisted dentists in complex procedures, ensuring efficient and high-quality treatment outcomes.
  • Maintained strict adherence to infection control protocols, safeguarding the health of patients and staff.
  • Contributed to a positive patient experience by effectively addressing concerns and answering questions about dental treatments.
  • Skillfully managed dental emergencies, stabilizing patients and coordinating appropriate follow-up care.
  • Streamlined appointment scheduling and management, reducing wait times and improving patient satisfaction.
  • Provided comprehensive oral hygiene education for patients, promoting long-term dental health.
  • Collaborated with interdisciplinary teams to develop individualized treatment plans for patients with diverse needs.
  • Increased efficiency in the dental office by assisting with chairside duties such as taking impressions and fabricating temporary crowns.
  • Supported dentist during oral surgeries, ensuring proper instrument preparation and sterilization procedures were followed.
  • Managed patient records with attention to detail, updating medical histories and inputting relevant information into the practice management software system.
  • Built strong rapport with patients through empathetic communication skills, fostering trust in dental care providers.
  • Facilitated seamless coordination between front office staff and clinical team members by serving as a liaison for scheduling matters.
  • Scheduled and confirmed patient appointments.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Verified patient insurance eligibility and benefits.

Front Desk Dental Assistant

Prestige Dentistry
04.2019 - 10.2020
  • Enhanced patient experience by providing a welcoming and efficient front desk service.
  • Streamlined appointment scheduling processes for improved office efficiency and reduced wait times.
  • Managed patient records with accuracy, ensuring confidentiality and compliance with HIPAA regulations.
  • Facilitated seamless communication between patients, dental professionals, and insurance companies to ensure timely processing of claims.
  • Reduced no-shows by implementing reminder calls, resulting in increased daily appointments.
  • Provided exceptional customer service to patients, addressing inquiries and concerns with empathy and professionalism.
  • Increased patient satisfaction by promptly addressing billing discrepancies and resolving issues amicably.
  • Ensured prompt payment from insurance providers by submitting accurate claims within established timeframes.
  • Developed strong relationships with patients through excellent interpersonal skills, fostering trust and loyalty within the practice community.
  • Demonstrated versatility in administrative tasks including data entry, payment processing, report generation, and document management – helping maintain smooth office operations overall.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.

Expanded Functions Dental Assistant

Dr. Soloman
03.2013 - 08.2016
  • Assisted dentists in complex procedures, ensuring efficient and high-quality treatment outcomes.
  • Maintained strict adherence to infection control protocols, safeguarding the health of patients and staff.
  • Contributed to a positive patient experience by effectively addressing concerns and answering questions about dental treatments.
  • Skillfully managed dental emergencies, stabilizing patients and coordinating appropriate follow-up care.
  • Increased efficiency in the dental office by assisting with chairside duties such as taking impressions and fabricating temporary crowns.
  • Supported dentist during oral surgeries, ensuring proper instrument preparation and sterilization procedures were followed.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Prepared patient X-rays and images for review by dentist.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.

Education

Certification - Expanded Functions Dental Assisting

Pasco-Hernando State College
New Port Richey, FL
04.2012

High School Diploma -

Hudson High School
Hudson, FL
05.2004

Skills

  • Insurance Coordination
  • Appointment Scheduling
  • Patient Communication
  • Restorative Procedures
  • X-Ray Processing
  • Patient Recordkeeping
  • Critical thinking
  • Digital dental records
  • Patient care excellence
  • Team collaboration
  • Time management
  • Attention to detail
  • Dental material knowledge
  • Professional demeanor
  • Multitasking abilities
  • Adaptable to change
  • Patient Counseling
  • Treatment Planning
  • Customer Service
  • Patient Flow Management
  • Document Management
  • Payment Collections
  • Data Entry
  • Dental Billing
  • Records Management
  • Insurance Verification
  • Patterson EagleSoft
  • Insurance Billing

Timeline

Front Desk Dental Assistant

Prestige Dentistry
04.2019 - 10.2020

Expanded Functions Dental Assistant

Prestige Dentistry
08.2016 - Current

Expanded Functions Dental Assistant

Dr. Soloman
03.2013 - 08.2016

Certification - Expanded Functions Dental Assisting

Pasco-Hernando State College

High School Diploma -

Hudson High School

Similar Profiles

CREATE PROFILE
Melissa Maynard