Melissa Mazurowski

• Top producer exceeding corporate goals at 125% to home insurance sales goal.
• Developed expert-level product knowledge of over 20 different carriers across CA.
• Demonstrated the ability to work large volumes of leads while maintaining a high closing ratio and a 89% retention rate.
• Submitted all documentation in a timely accurate manner.

Generated quotes and proposals for clients to match individual needs.

• Provided comprehensive product knowledge and guidance to help clients on product selection.
• Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
• Followed up promptly with interested clients to close sales.

• Increased sales and customer satisfaction through personalized servicing.
• Assisted call-in customers with questions and concerns.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.

• Dean's List Fall/Spring Semester 2012-2015
• Awarded I Am Leader
• 3.7 GPA