Melissa McClain
Piedmont,SC
Summary
Organized professional with a background in office administration. Known for high productivity levels and the ability to efficiently complete tasks, ensuring smooth operations. Skilled in data entry, file management, and scheduling, with strong capabilities in multitasking and prioritizing workloads. Excel through communication, problem-solving, and adaptability, contributing to team success and operational excellence.
Overview
15
15
years of professional experience
Work History
Office Clerk
Greenwood Mills Inc.
Greenwood, SC
06.2010 - 12.2024
- Collaborated with other departments to ensure smooth operations across all areas of the business.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
- Created spreadsheets using Microsoft Excel for tracking data and creating reports.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Performed data entry tasks into various databases as needed.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Computed, recorded and proofread data or reports.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Supported office clerical functions using word processing and other software, email and office machines.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Scanned documents into computer system for storage purposes.
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Created, updated and maintained detailed documents, charts, and spreadsheets to sort company information.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Typed, formatted and edited correspondence and other documents.
- Facilitated communication within the office and with external partners.
- Managed daily office operations and maintained a clean and efficient workspace.
Education
Associate of Applied Science - Administration
ECPI University
Greenville09-2008
Skills
- Typing speed
- Database entry
- Report preparation
- Proofreading documents
- Professional and mature
- Business administration
- Verbal communication
- File organization
- Advanced MS office suite
- Team collaboration
- Filing systems
- Data entry
- Document scanning
- Office administration
- Scanning and copying
- Maintaining records
- Word processing
- Document management
Timeline
Office Clerk
Greenwood Mills Inc.
06.2010 - 12.2024
Associate of Applied Science - Administration
ECPI University
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