Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melissa McCombs

Evansville

Summary

Proven leader in healthcare management, adept at strategic planning and operations management, significantly enhanced resident satisfaction and staff morale at The Heights at Evansville Manor. Skilled in compliance, with a strong focus on community engagement and leadership development. Achieved notable improvements in facility processes and performance, demonstrating exceptional analytical thinking and executive leadership.

Overview

8
8
years of professional experience

Work History

Executive Director

Eden Senior Care - The Heights at Evansville Manor
06.2021 - Current

Day to day process and procedures in overseeing a 29 capacity RCAC AL facility. Weekly and monthly reports, daily medication order entry and reviews, daily correspondence with providers, families, home health, hospice, palliative, scheduling, payroll, interviewing, onboarding, marketing. Additionally, I am also delegated to administer SubQ, IM and TB injections . I also do daily, weekly, monthly and annual forms, ,as well as ISP reviews (daily for some). I assist in scheduling lab needs, vaccination clinics, optometry, audiology, and podiatry visits.

Sun Valley Homes

Regional Director
08.2020 - 06.2021

Day to day operations of 5 Sun Valley Homes. 1 - RCAC, 2 - CBRF, 1 - Memory Care, and 1 - DD. Tasks included those of an Executive Director position, only over 5 locations, rather than 1. Total of 60+ residents at all times, as well as a staff of 30+. I was brought in to assist in restructuring, implementing improved processes and procedures, and build staff moral.

Executive Director

Our House Memory Care
07.2018 - 08.2020

Day to day operations of a 16 bed CBRF Memory Care Facility. Medication check in, staff training and annual reviews, daily correspondence with providers, families, home health, and hospice.. Daily ISP reviews and updates. Grocery shopping, supply ordering, and anything else that ereally needed to be done.

Executive Director

Willowick Assisted Living
10.2016 - 08.2018

Started as an Administrator in training, PM CNA, Activity Director, and Marketing Specialist. I covered just about every area you can imagine between 1 - RCAC (Janesville) and 2 - CBRF (Clinton and Beloit) locations . I then transitioned into the Executive Director of the Beloit location when they had an emergent need. They had originally hired me to train in AIT to be the Director off their 1st Memory Care location. In addition to the day to day operations, I also handled admissions, marketing, I worked the floor when needed.

Education

CNA And EMT - Nursing And Fire Science

Blackhawk Technical College
Janesville, WI

83.15 CBRF Administrator License -

WALA
Wisconsin
04.2018

Diploma - General

Beloit Memorial High School
Beloit, WI
06.2004

Skills

  • Community Engagement
  • Program Management
  • Strategic Planning
  • Project Management
  • Budgeting and financial management
  • Staff Management
  • Operations Management
  • Relationship Building
  • Public Speaking
  • Leadership Development
  • Compliance and regulations
  • Marketing
  • Resident satisfaction
  • Crisis Management

Languages

English
Native or Bilingual

Timeline

Executive Director

Eden Senior Care - The Heights at Evansville Manor
06.2021 - Current

Sun Valley Homes

Regional Director
08.2020 - 06.2021

Executive Director

Our House Memory Care
07.2018 - 08.2020

Executive Director

Willowick Assisted Living
10.2016 - 08.2018

CNA And EMT - Nursing And Fire Science

Blackhawk Technical College

83.15 CBRF Administrator License -

WALA

Diploma - General

Beloit Memorial High School
Melissa McCombs