Andrew McCormick
Bellevue,NE
Summary
I'm a hardworking professional, who is loyal and a great communicator. I have had a love for Magic the Gathering since I was in middle school, and it has not stopped since. It is one of my favorite things to do in the free time that I have, and I would really enjoy an additional profession where I could discuss this love for the game with others, or in a way where others could see it.
Overview
26
26
years of professional experience
Work History
Magic The Gathering Player
Magic the Gathering
Everywhere, NE
09.2000 - Current
- Improved motivation of younger team members and boosted competition results.
- Promoted disciplined, professional attitude every day during season, which helped reduce stress before competitive play.
- Watched competitor gameplay to understand opponents and prepare strategies.
- Showed discipline and responsible nature during and outside of competitions.
Bruin Support Consultant
Bellevue University
Bellevue, NE
06.2019 - Current
- Resolved complex and escalated support issues.
- Entered commands and observed system functioning to verify correct operations and detect errors.
- Performed variety of clerical and administrative duties pertaining to on-site support.
- Maintained audit trail and statistical records of problems and conditions reported by client.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
Assistant Manager
Famous Dave's Bar-B-Que
Bellevue, NE
11.2018 - 06.2019
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Enforced company policies and procedures to strengthen operational standards across departments.
Education
High School Diploma -
Bellevue West High School
Bellevue, NESkills
- Verbal and Written Communication
- Information Organization
- Evidence-Based Decision Making
- Complex Problem Solving
- Multiple Priorities Management
- Issue Identification
- Root Cause Analysis
Timeline
Bruin Support Consultant
Bellevue University
06.2019 - Current
Assistant Manager
Famous Dave's Bar-B-Que
11.2018 - 06.2019
Magic The Gathering Player
Magic the Gathering
09.2000 - Current
High School Diploma -
Bellevue West High School