Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa McCoy

Port Orchard,WA

Summary

Driven professional with extensive experience as a VA/Front Desk Receptionist and Assistant Manager at Minter Veterinary Hospital and Portland Ave Small Animal Hospital, respectively. Excelled in supply management and fostering strong team relationships, enhancing operational efficiency. Skilled in customer service and complex problem-solving, significantly contributing to workplace productivity and client satisfaction. Dedicated [Job Title] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

12
12
years of professional experience

Work History

VA/Front Desk Receptionist

Minter Veterinary Hospital
07.2017 - Current

Ordering product, answering phones, scheduling appointments, checking out clients, restraining animals, blood draws, X-rays, assist in surgery when needed.

VA/Assistant Manager

Portland Ave Small Animal Hospital
05.2012 - 11.2016

Ordering product, payroll, bookkeeping, scheduling, answer phones, schedule surgeries, assist in surgery, ran blood work, administer injections.

  • Developed strong working relationships with staff, fostering a positive work environment.

Education

Merritt College
Oakland, CA

High School Diploma -

Holy Names High School
Oakland, CA
06.1984

Skills

  • Customer Service
  • Time Management
  • Listening Skills
  • Telephone Etiquette
  • Problem-solving skills
  • Scheduling appointments
  • Complex Problem-Solving
  • Supply Management

Timeline

VA/Front Desk Receptionist

Minter Veterinary Hospital
07.2017 - Current

VA/Assistant Manager

Portland Ave Small Animal Hospital
05.2012 - 11.2016

Merritt College

High School Diploma -

Holy Names High School
Melissa McCoy