Melissa Mccrory
Daphne,United States
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
Work History
CNA
Home Instead Senior Care Home
Mobile, AL
12.2020 - 03.2022
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Obtained client medical history, medication information, symptoms and allergies.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
CNA
Visiting Angels Home Health Care
Daphne, AL
10.2018 - 12.2020
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Obtained client medical history, medication information, symptoms and allergies.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Head Administrative Assistant
Adaptive Solutions Inc.
Mobile, AL
05.2010 - 10.2018
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed filing system, entered data and completed other clerical tasks.
- Liaised between clients and vendors and maintained effective lines of communication.
Secretary
Thomas P. Williams Law Firm
Robertsdale, AL
03.2007 - 05.2010
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Composed inter-office correspondence and provided product and service information to customers.
- Recorded daily financial transactions using Quickbooks and handled payments of accounts.
- Scheduled appointments and conducted follow-up calls to clients.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Reviewed and balanced daily bank deposits and deposit report.
- Screened visitors and issued badges to maintain safety and security.
- Organized envelopes, postage and mail correspondence for staff and leadership.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Booked airfare, hotel and ground transportation to coordinate office travel.
Receptionist
Chris Myers Nissan - Eastern Shore
Daphne, AL
05.2005 - 03.2007
- Confirmed appointments, communicated with clients and updated client records.
- Screened visitors and issued badges to maintain safety and security.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Coordinated catering and set up conference rooms for corporate and client meetings.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained confidentiality of information regarding clients and company.
- Provided callers with address, directions, company website and related information.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Scheduled and confirmed appointments and meetings for senior management team.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone or postal mail.
Education
Associate of Applied Science - Radiologic Technology
Remington College
Mobile, AL02.2022
Associate of Applied Science - Nursing
James H. Faulkner State Community College
Bay Minette, AL05.2004
Skills
- Verbal and Written Communication
- Multitasking and Time Management
- Meticulous Attention to Detail
- Judgment and Decision Making
- Strong Organizational Skills
- Professional and Courteous
- Multi-Line Telephone Systems
- Spreadsheet Tracking
- Data Entry
- Critical Thinking
Timeline
CNA
Home Instead Senior Care Home
12.2020 - 03.2022
CNA
Visiting Angels Home Health Care
10.2018 - 12.2020
Head Administrative Assistant
Adaptive Solutions Inc.
05.2010 - 10.2018
Secretary
Thomas P. Williams Law Firm
03.2007 - 05.2010
Receptionist
Chris Myers Nissan - Eastern Shore
05.2005 - 03.2007
Associate of Applied Science - Radiologic Technology
Remington College
Associate of Applied Science - Nursing
James H. Faulkner State Community College
Similar Profiles
AMANDA LEATHERSAMANDA LEATHERS
Personal Care Assistant at Home Instead Senior Care Home/Honor CarePersonal Care Assistant at Home Instead Senior Care Home/Honor Care
Gretchen KueterGretchen Kueter
Caregiver/Private Caregiver at Home Instead Senior Care Home/Private HomeCaregiver/Private Caregiver at Home Instead Senior Care Home/Private Home
Datoria WhiteDatoria White
Elderly Caregiver at Home Instead Senior Care HomeElderly Caregiver at Home Instead Senior Care Home
Nelly LeveringNelly Levering
Caregiver at Home Instead Senior Care HomeCaregiver at Home Instead Senior Care Home
Misty Marie ShehanMisty Marie Shehan
Secretary - Arisinoe Martin Circle #78 at Ladies of the Grand Army of the Republic (LGAR)Secretary - Arisinoe Martin Circle #78 at Ladies of the Grand Army of the Republic (LGAR)