Melissa McDaniel
medical assistant
Chillicothe,Illinois
Summary
Diligent problem-solver with resourceful approach to challenges and organized style. Leverages Phlebotomy expertise to manage job functions. Excellent communicator with focus on results. Dedicated professional skillful in sample collection, data recording and instrument calibration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Medical Laboratory Technician skilled in collecting and processing biological specimens for laboratory testing and analysis. Strong knowledge of laboratory instrumentation, procedural calibration and quality control review, assessment and subsequent reporting according to laboratory protocol and procedures. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Lab Technician
Renal Care Associates
11.2020 - Current
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Maintained documentation on tests performed in lab.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Monitored testing procedures to meet criteria and maintain quality control.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
- Prepared reagents, media and solutions to use for laboratory testing and analysis.
- Processed patient specimens according to priority and documented results.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Oversaw items in inventory and reordered before supplies diminished.
- Researched new methods and techniques to improve laboratory procedures.
- Prepared samples for analysis by performing complex sample preparation tasks.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Collaborated with other departments to establish cohesive laboratory operations.
- Developed new protocols and improved existing laboratory process
MOA
Renal Care Associates
11.2020 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Used EPIC to schedule appointments for doctor visits and procedures.
Lead Phlebotomist
OSF Hospital
11.2017 - 04.2020
- Reviewed patient records for accuracy and completeness.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Centrifuged blood samples as outlined in clinical protocols.
- Promoted mission, vision, and values of organization and trained new clinical staff in phlebotomy procedures.
- Conducted venipuncture and other CT procedures.
- Organized daily work based on collection priority.
- Monitored patients for reactions and verified sample quality.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Used personal protective equipment correctly to protect coworkers and patients.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assisted in training and onboarding new phlebotomists.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Certified Medical Assistant
OSF Glen Park Family Med
01.2016 - 01.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
Certified Medical Assistant
OSF Internal Med
01.2014 - 01.2016
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Assisted with medical procedures.
Education
Certified Medical Ass. - Medical
Midwest Technical Institute - East Peoria
East Peoria, IL08.2014
High School Diploma -
Peoria Heights High School
Peoria Heights, IL05.1987
Skills
- Quality Control Monitoring
- Regulatory Compliance
- Supply Restocking
- Fluid Analysis
- Chemical Reagent Preparation
- Test Reporting
- Issue Troubleshooting
- Laboratory Testing
- Specimen Preparation
- Specimen Handling
- File and RecordKeeping
- Team Collaboration
- Interpersonal and Written Communication
- Surgical Procedures
- Specimen Collection
- Quality Control
- Phlebotomy
- Positive Attitude
- Preventive Maintenance
- Infection Control
- Test Documentation
- Lab Testing
Timeline
Lab Technician
Renal Care Associates
11.2020 - Current
MOA
Renal Care Associates
11.2020 - Current
Lead Phlebotomist
OSF Hospital
11.2017 - 04.2020
Certified Medical Assistant
OSF Glen Park Family Med
01.2016 - 01.2017
Certified Medical Assistant
OSF Internal Med
01.2014 - 01.2016
Certified Medical Ass. - Medical
Midwest Technical Institute - East Peoria
High School Diploma -
Peoria Heights High School
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