Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic
Melissa McKeague

Melissa McKeague

Lavon,TX

Summary

Dynamic professional with strong analytical, communication, and teamwork skills, demonstrating a proven ability to adapt quickly to new environments. Committed to contributing to team success while continuously developing expertise and fostering a positive atmosphere that encourages growth and collaboration. Equipped with problem-solving capabilities and a strong eagerness to learn, ready to tackle new challenges and drive organizational objectives forward with dedication and enthusiasm. A proactive approach ensures a focus on achieving positive results and enhancing overall team performance.

Overview

40
40
years of professional experience
1
1
Certification

Work History

Sales Brand Ambassador

Self-employeed, Various Companies
10.2024 - Current
  • Engaged customers through product demonstrations and promotional events to enhance brand visibility.
  • Developed strong relationships with retail partners to drive sales and increase product placement.
  • Analyzed customer feedback to refine marketing strategies and improve overall customer satisfaction.
  • Developed strong relationships with store managers to secure prime merchandising locations for increased visibility.
  • Maintained accurate records of promotional events and customer interactions.
  • Engaged customers to communicate key product features.
  • Educated customers on product features and answered questions regarding product use.
  • Implemented best practices for in-store merchandising, ensuring compliance with brand standards.
  • Greeted customers warmly and pleasantly answered inquiries.

Realtor

SELF – EMPLOYED, Various Companies
01.2008 - Current
  • Ensured compliance with federal/state laws regulating real estate transactions.
  • Facilitated client property searches, identifying needs and preferences to enhance satisfaction.
  • Negotiated purchase agreements, ensuring favorable terms for clients while maintaining compliance.
  • Developed marketing strategies utilizing digital platforms to promote listings effectively.
  • Guided first-time homebuyers through complex processes, enhancing understanding and confidence.
  • Built strong relationships with vendors and contractors to streamline transaction processes.
  • Mentored junior agents on sales techniques and best practices for client engagement.
  • Implemented efficient systems for tracking leads and managing client communications effectively.
  • Conducted market analysis to provide clients with competitive pricing and investment insights.
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
  • Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.
  • Collaborated with stakeholders to complete property sales and purchases.
  • Conducted weekly open houses and provided feedback to sellers on potential buyers.
  • Developed and implemented marketing strategies to maximize sales and attract new clients.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
  • Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
  • Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
  • Developed new business and managed new and existing clients.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
  • Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
  • Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
  • Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
  • Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
  • Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
  • Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
  • Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
  • Wrote contracts to outline sales and purchases of properties.
  • Advised and informed prospective clients on current market activities and conditions.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Compared recently sold area properties to determine competitive market prices.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
  • Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
  • Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
  • Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
  • Expanded client base through effective prospecting techniques and referrals from satisfied customers.
  • Mentored new agents, providing valuable guidance on industry best practices and strategies for success in the real estate market.
  • Presented purchase offers to sellers for consideration.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Communicated with clients to understand property needs and preferences.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Created compelling listing presentations that showcased properties'' unique features while highlighting their potential value to prospective buyers.
  • Contributed to the success of the real estate agency by consistently meeting or exceeding sales targets.
  • Improved office efficiency by implementing streamlined systems for managing appointments, tracking leads, and organizing paperwork related to property transactions.
  • Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
  • Advised clients on market conditions and property value for informed decision-making.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Reviewed market research data and changed sales plans accordingly.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Negotiated contracts with buyers and sellers to maximize customer savings.
  • Prepared and presented contracts and other legal documents to clients.
  • Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
  • Coordinated appointments to show tenants and buyers prospective homes.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
  • Conducted comprehensive market analysis to identify opportunities for investors.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.

Property Manager

SELF EMPLOYED
01.2004 - 08.2017

Audit Clerk

CERAMIC TILE INT’L
01.2003 - 01.2004
  • Part Time

Contract employee

AXIOM
01.2001 - 01.2002

Regional Coordinator, Sales Staff Support

NORTEL (ARCHITEL)
01.1999 - 01.2000

Staff Specialist, Network Engineering, Executive Assistant, Avantel, Administrative Assistant, MCI Metro (Local)

WORLDCOM (MCI)
01.1995 - 01.1999

Contract employee

BELCAN TEMP SRVS
01.1994 - 01.1995
  • @ MCI PCS Administrative

Administrative Assistant to President

ENVIRONTEC
01.1993 - 01.1994

Contract employee, Onsite payroll Coordinator

TRC SRVS
01.1993 - 01.1994
  • @ TRW

Employee, Office placement and New business

MANPOWER
01.1991 - 01.1993

Loan Processor

NEWPORT MORTGAGE
01.1990 - 01.1991

Mortgage Backed Securities Supervisor, Telecommunications Operations Technician, Reception Supervisor, Receptionist

FEDERAL NATIONAL MORTGAGE ASSOC., FNMA
01.1986 - 01.1990

Education

Real Estate

ALLIED BUSINESS SCHOOL
01.2007

Diploma - undefined

THOMAS STONE HIGH SCHOOL
WALDORF, MD
01.1985

Skills

  • Procurement management
  • Invoice management
  • Budget tracking and reporting
  • Accounts payable workflow oversight
  • Strategic negotiation and scheduling
  • Proven sales ability
  • Organizational skills in record keeping
  • TREC Standards & TREC Regulations
  • Employee engagement and oversight
  • Data analysis and reporting
  • Consistent reliability
  • Strong verbal communication
  • Results-driven approach
  • Comprehensive understanding of products
  • Brand ambassador
  • Experienced in sales methodologies
  • Effective communication skills
  • Clear and concise communicator
  • Client engagement
  • Brand recognition strategies
  • Sales experience
  • Product presentation
  • Effective communication
  • Familiarity with product offerings
  • Display setup and maintenance
  • Effective time management
  • Consistent reliability
  • Strong verbal communication
  • Adaptability to change
  • Clear communication
  • Effective listening
  • Intrinsic motivation
  • Strategic goal setting
  • Engaging presentation skills
  • Flexible problem-solving
  • Client engagement strategies

Affiliations

  • Member, National Association of Realtors, 2008 to present
  • Member, Texas Association of Realtors, 2008 to present
  • Member, Collin County Association of Realtors/ Metrotex, 2008 to present

Certification

ABR | Accredited Buyer's Representative


ASP| Accredited Staging Partner


GRI| Graduate, REALTOR® Institutes

NHSAC|New Home Sales Agent Certification


SRES| Seniors Real Estate Specialist


SFR| Short Sales and Foreclosure Resource


TAHS| Texas Affordable Housing Specialist


VA|Veterans Admin
Loan Certification


VLB|Veterans Land Board Certification
C2EX| Commitment to Excellence


Timeline

Sales Brand Ambassador

Self-employeed, Various Companies
10.2024 - Current

Realtor

SELF – EMPLOYED, Various Companies
01.2008 - Current

Property Manager

SELF EMPLOYED
01.2004 - 08.2017

Audit Clerk

CERAMIC TILE INT’L
01.2003 - 01.2004

Contract employee

AXIOM
01.2001 - 01.2002

Regional Coordinator, Sales Staff Support

NORTEL (ARCHITEL)
01.1999 - 01.2000

Staff Specialist, Network Engineering, Executive Assistant, Avantel, Administrative Assistant, MCI Metro (Local)

WORLDCOM (MCI)
01.1995 - 01.1999

Contract employee

BELCAN TEMP SRVS
01.1994 - 01.1995

Administrative Assistant to President

ENVIRONTEC
01.1993 - 01.1994

Contract employee, Onsite payroll Coordinator

TRC SRVS
01.1993 - 01.1994

Employee, Office placement and New business

MANPOWER
01.1991 - 01.1993

Loan Processor

NEWPORT MORTGAGE
01.1990 - 01.1991

Mortgage Backed Securities Supervisor, Telecommunications Operations Technician, Reception Supervisor, Receptionist

FEDERAL NATIONAL MORTGAGE ASSOC., FNMA
01.1986 - 01.1990

Diploma - undefined

THOMAS STONE HIGH SCHOOL

Real Estate

ALLIED BUSINESS SCHOOL
Melissa McKeague