Melissa McLoughlin
Avon,IN
Summary
Accomplished Clinical Coordinator with a proven track record at Hendricks Regional Health Hospital, enhancing patient care delivery and interdisciplinary collaboration. Skilled in healthcare leadership and operational efficiency oversight, I've significantly improved service delivery and compliance. Expert in Microsoft Office, I excel in creating efficient, patient-centered environments, demonstrating exceptional verbal communication and team management.
Overview
25
25
years of professional experience
Work History
Clinical Coordinator Radiology
Hendricks Regional Health Hospital
08.2017 - Current
- Mentored new clinical staff members for proper onboarding and orientation processes.
- Worked closely with clinic administrators to maintain a safe, clean and well-organized environment in which patients could receive care.
- Enhanced interdisciplinary collaboration through effective communication and coordination among healthcare team members.
- Ensured compliance with regulatory standards and best practices through diligent oversight of clinical procedures, documentation, and staff training.
- Streamlined processes for increased efficiency in patient care delivery, reducing wait times and improving overall satisfaction.
- Supervised and managed daily activities of clinical team.
- Conducted regular performance assessments and provided constructive feedback to staff members, promoting high-quality service delivery.
Special Education Paraprofessional
Avon Community School Corporation
07.2011 - 05.2015
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Interacted physically and verbally with students throughout each day.
- Offered student support through special accommodations, extra assistance, and assessments.
- Oversaw class of students in absence of instructor.
- Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.
- Enhanced students'' learning experiences by implementing individualized educational plans and adapting teaching methods for special needs students.
- Partnered with speech therapists, occupational therapists, and other related service providers to ensure comprehensive support for each individual student''s growth and progress.
- Provided necessary accommodations for testing situations, ensuring fair opportunities for all students to demonstrate their knowledge and skills.
Preschool Teacher
Christ The King Lutheran Preschool
08.2008 - 05.2011
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Applied play-based strategies to provide diverse approaches to learning.
- Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
Operations Manager
Harley Davidson Inc
06.2000 - 11.2002
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Oversaw the construction of new facility.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Education
Associate of Science - Imaging Sciences
Ivy Tech Community College of Indiana
Indianapolis, IN05-2017
Bachelor of Science - Education
Eastern Illinois University
Charleston, IL05-1992
Skills
- Healthcare Leadership
- Operational Efficiency Oversight
- Customer service
- Designing Training Programs
- Verbal and written communication
- Operational Enhancements
- Conflict resolution
- Quality Patient Care
Timeline
Clinical Coordinator Radiology
Hendricks Regional Health Hospital
08.2017 - Current
Special Education Paraprofessional
Avon Community School Corporation
07.2011 - 05.2015
Preschool Teacher
Christ The King Lutheran Preschool
08.2008 - 05.2011
Operations Manager
Harley Davidson Inc
06.2000 - 11.2002
Associate of Science - Imaging Sciences
Ivy Tech Community College of Indiana
Bachelor of Science - Education
Eastern Illinois University
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