An enthusiastic, self-motivated and personable professional with an innovative approach to problem solving, superior communication skills and a high energy level looking for a position that allows me to utilize my skill set and experience in a flexible work environment.
Overview
13
13
years of professional experience
Work History
Massage Therapist
Private Practice
Rockport, MA
01.2017 - 03.2020
Built and Maintained a strong and loyal client base.
Responsible for all business operations including bookkeeping, marketing, reviewing and ordering inventory.
Devised informational marketing ads and pamphlets to bring in additional clients.
Maintained clean, safe and well-organized work environment.
Increased clientele by providing exceptional service and maintaining positive and energetic attitude.
Maintained patient records, tracking rehabilitation goals and progress.
Selected and employed variety of massage techniques to meet client's needs.
Demonstrated knowledge of anatomy and physiology to determine appropriate massage techniques for each client's needs.
Performed pre-massage consultations with clients to assess their medical history, physical condition, and desired results from the session.
Recruiter
Soothe Massage and Wellness
Boston, MA
10.2015 - 01.2017
Planned and executed recruitment events to bring in area candidates.
Increased recruiting network by leveraging industry contacts and internet mining resources.
Created and maintained strong alliances with local colleges and trade schools to establish trusted relationship and continuous funnel of applicants.
Reviewed referral candidates and contacted qualified individuals to request applications.
Contacted job applicants to inform of application status.
Brought in well-qualified, multifaced job candidates to fill open positions.
Communicated duties, compensation, benefits and working conditions to potential candidates, enabling solid understanding of job expectations.
Negotiated candidate salaries and prepared employment contracts.
Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
Conducted in-depth interviews with top candidates to assess skills and fit.
Maintained Applicant Tracking System records of all applicants.
Organized recruitment activities such as career fairs, campus visits.
Built relationships with universities, colleges, alumni associations.
Participated in industry networking events to build talent pipeline.
Effectively communicated between corporate and massage therapists, including using conflict resolution skills to mediate difficult situations.
Sourced and screened potential candidates for open positions.
Reviewed resumes, conducted phone screens, and managed candidate pipelines.
Developed job descriptions and postings to attract qualified applicants.
Assisted in onboarding of new hires by providing orientation materials and training sessions.
Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
Explained job duties, compensation and benefits to potential candidates.
Massage Therapist
Sports Club/LA
Boston, MA
05.2007 - 03.2014
Brought in high volume of referrals from satisfied massage clients and consistently exceeded quotas.
Built and maintained relationships with high profile clients.
Performed therapeutic pregnancy, sports, deep tissue and Swedish massage on clients.
Formulated targeted massage plans based on individuals' physical condition, histories and current concerns.
Developed deep understanding of specialized massage techniques by attending regular professional development courses.
Double-checked inventories and staff stocking of treatment and sale areas.
Maintained clean, safe and well-organized work environment.
Maintained patient records, tracking rehabilitation goals and progress
Communicated with clients to learn about physical condition and symptoms.
Acted as co-manager during management transition, working with client requests/complaints, employee relations and scheduling and coordination of services.
Skills
Comfortable and skilled working with diverse groups
Excellent verbal and written communication skills
Proficiency in Google Suite
Proficiency in Microsoft Office
Tech-Savvy and avid computer user
Onboarding procedures and Docusign
Able to quickly learn business procedures, policies and tasks
Flexible and adaptableable to make decisions quickly and autonomously
Problem solving skills to get to root cause of issue quickly
Exceptional communication, negotiation and interpersonal skills
Works well under pressure
Friendly and personable with a warm and empathetic demeanor