Melissa Meek

• Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
• Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
• Addressed and resolved resident complaints and inquiries, maintaining high satisfaction.
• Conducted regular inspections to identify needed improvements and maintain highest standards.
• Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
• Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
• Worked with maintenance staff to complete timely repairs and enhancements.
• Monitored community activities and maintained compliance with relevant laws, regulations and codes.
• Developed and managed budget for community projects, ensuring effective allocation of resources and financial sustainability.
• Organized annual community events, creating memorable experiences and strengthening bonds among residents.
• Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
• Evaluated property conditions and recommended improvements.
• Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
• Communicated effectively with owners, residents, and on-site associates.
• Conducted regular inspections of both interior and exterior of properties for damage.

• Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
• All aspects of property management. Supervised staff of five.
• Learned and executed tax credit / housing leases and renewals.
• Managed social media channels effectively for improved brand visibility and increased audience interaction.
• Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.

All aspects of property management. Supervised a staff of nine. Increased occupancy from 89% to 95% and above.

• Implemented analytics tools to track community performance, identifying areas for improvement and adjusting strategies accordingly.
• Promoted a positive company culture within the online community by highlighting employee achievements and sharing team success stories.
• Evaluated community feedback, making data-driven decisions to continuously improve community management strategy.

This community was 96 units and held one admin position and one maintenance position.

Maintained high occupancy and low delinquency for the duration of my employment.

All aspects of property management.