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Melissa Mehren
Zumbrota,MN
Summary
Hardworking and tactful Resident Assistant with over 5-year track record of success in building great rapport with each resident through frequent interactions. Approachable, open and self-motivated. Well-versed in developing sense of community among students.
Overview
11
11
years of professional experience
Work History
Resident Assistant
Arbor Garden
Eyota, MN
09.2020 - Current
- Assisted residents with daily hygiene, including dental and mouth care, bath functions and hair care.
- Worked to improve and enhance patient lives through effective and compassionate care.
- Changed bed linens, dumped trash and efficiently handled Task to promote resident comfort.
Key Hourly
Texas Roadhouse
Rochester, MN
09.2015 - 09.2020
- Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
- Developed professional relationships to improve retention of key customers.
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
Patient Access Specialist
Mayo Clinic
Rochester, MN
10.2018 - 03.2020
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Collected and validated patient demographics and insurance information.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
Education
Associate Of Applied Science - Business Administration
Rochester Community And Technical College
Rochester, MN06.2012
Skills
- Patient Care
- Cleaning
- Patient Bathing
- Time management
- Team Player
- Medical office administration
- Administrative support
- Direct Patient Care
Timeline
Resident Assistant
Arbor Garden
09.2020 - Current
Patient Access Specialist
Mayo Clinic
10.2018 - 03.2020
Key Hourly
Texas Roadhouse
09.2015 - 09.2020
Associate Of Applied Science - Business Administration
Rochester Community And Technical College