Melissa Meininger

Practice Administrator Duties

• Run and operate four medical offices and two surgery centers.
• Maintain LLC's yearly reporting.
• Maintain all Health Department/ Biohazard inspections.
• Maintain physician licensing, DEA, and hospital privileges.
• Conducted regular meetings with staff to review performance objectives, goals, and outcomes.
• Implemented strategies to reduce overhead costs while increasing revenue sources.
• Analyzed data from various sources to identify trends or opportunities for improvement within the practice..
• Maintained all financial records.
• Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling, billing .
• Negotiated favorable terms on behalf of the practice when contracting with vendors or third party payers.
• Coordinated staff recruitment, training, and scheduling activities.
• Negotiated with attorney's to settle patient balances with the support of the physician.
• Oversee timecards and payroll.
• Make daily bank deposits, and oversee spending within the bank account.
• Maintain all HR files.

Medical Assistant Surpervisor Duties

• Maintain surgical schedule and coordinate anesthesia and RN.
• Operate Fluoroscopy machine during spinal procedures.
• Positioned patients properly during examination or treatment for comfort and safety.
• Contacted pharmacies to submit and refill patients' prescriptions.
• Scheduled appointments for patients via phone and in person.
• Registered new patients into practice management software program accurately entering demographic information.
• Conducted patient interviews to gather health history, vital signs and information about current medical issues.
• Prepared treatment rooms for patient examinations.
• Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
• Kept facility stocked with necessary supplies, equipment and instruments.
• Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
• Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
• Implement new policy and procedures for Stem Cell Therapy.
• Draw medications as requested by the physician.

• Administered medications under physician's supervision.
• Incorporated outside records into charts and EHR.
• Responded to patient callbacks and phone-in prescription refill requests.
• Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
• Scheduled appointments for patients via phone and in person.
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
• Prepared treatment rooms for patient examinations.
• Performed Venipunctures.
• Perform Syringe Injections.
• Manage HEDIS measures.
• Manage Inventory and pharmaceutical supplies.
• Documents in ECW.
• Manage referrals and authorizations.
• Oversight and monitoring of physician schedules.

• Maintain physician fee schedule with insurance companies.
• Process authorizations and referrals.
• Provided guidance to medical assistants regarding patient care protocols, safety measures, and infection control practices.
• Assisted with recruitment efforts for new medical assistant personnel; conducted interviews with prospective candidates.
• Provided support during peak periods or when additional staffing was required due to absences or vacations.
• Managed departmental inventory and supply ordering.
• Developed training materials for medical assistant staff members on topics such as patient privacy, HIPAA regulations, medical coding systems, and clinical documentation.
• Reviewed physician orders for accuracy prior to implementation by Medical Assistants.
• Ensured compliance with all applicable laws and regulations related to healthcare operations.
• Performed periodic audits of records maintained by Medical Assistants related to patient visits and encounters.
• Responded to patient callbacks and phone-in prescription refill requests.
• Administered medications under physician's supervision.
• Incorporated outside records into charts and EHR.

• Responded to patient callbacks and phone-in prescription refill requests.
• Administered medications under physician's supervision.
• Incorporated outside records into charts and EHR.
• Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
• Contacted pharmacies to submit and refill patients' prescriptions.
• Scheduled appointments for patients via phone and in person.
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
• Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
• Kept facility stocked with necessary supplies, equipment and instruments.
• Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
• Assisted back office patient processes to reduce office wait times.
• Conducted patient interviews to gather health history, vital signs and information about current medical issues.

• Handled cash transactions accurately when accepting payment from customers.
• Attended training seminars or conferences related to pet care industry topics.
• Ensured safety of animals at all times by following established safety protocols.
• Bathed and dried dogs of all sizes, breeds, and temperaments.
• Provided customers with information on proper dog grooming techniques and pet health care advice.
• Completed owner paperwork and obtained information regarding possible allergies, potential aggressive behavior, preferred food type and owner contact details.
• Maintained cleanliness of work areas by sanitizing equipment after each use.
• Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes.
• Verified accuracy of incoming shipments against purchase orders.
• Organized shelves, racks and bins to ensure product availability.
• Stocked shelves with merchandise to ensure availability of products for customers.
• Followed proper procedure when dealing with hazardous materials such as chemicals or cleaning supplies.
• Operated forklift and pallet jacks to unload trucks and move products throughout the store.