Summary
Overview
Work History
Education
Skills
Languages
Certification
Work Preference
Timeline
Generic
Open To Work

Melissa Mena

Pittsburg,CA

Summary

Proactive and goal-oriented professional recognized for exceptional time management and problem-solving abilities. Reliability and adaptability are key strengths, complemented by a quick capacity to learn and apply new skills effectively. Committed to leveraging these qualities to drive team success and contribute meaningfully to organizational growth. Strong focus on collaboration and continuous improvement ensures alignment with evolving business objectives.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Accounting Specialist / HR Coordinator

West Coast Solar
Brentwood, California
08.2018 - 01.2026
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Processed credit card payments and reconciled credit card statements
  • Trained new employees
  • Tracked funds, prepared deposits and reconciled accounts.
  • Prepared working papers, reports and supporting documentation.
  • Compiled general ledger entries on short schedule with 100% accuracy.
  • Initiated comprehensive account
  • Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual.
  • Collected and reported monthly expense variances and explanations.
  • Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
  • Supported HR functions with emphasis on record keeping and data entry.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Facilitated successful policy implementation and enforcement to maintain legal and .
  • Answer customer question with billing or other concerns
  • Walk customers through using online payment.
  • Go over new contract’s ( make sure the contract and financial agreement match
  • Make sure any changes for finance projects are updates in the portal & NetSuite
  • Follow up the correct department on finance project that credit is going to expire
  • Go over weekly and monthly reports
  • Process weekly supplier payments
  • Process subcontractor invoices for payment. This includes verifying pricing
  • Process credit card receipts and reconcile monthly credit cards statements
  • Process business license for renewal
  • Evaluated timecards for accuracy on regular and overtime hours.
  • Supported human resources staff with new hire orientations and monthly departmental meetings.
  • Distributed employee engagement surveys to identify areas of improvement.
  • Contacted customers to immediately find resolutions for escalated issues.
  • Input financial data and produced reports using Quickbooks & NetSuite.
  • Provided journal entries and performed accounting on accrual basis.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.

Office Manager

Puccinelli Optometry
10.2016 - 10.2018
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Monitored front areas so that questions could be promptly addressed.
  • Trained team members on new hotel services and products to support promotional efforts.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Kept high average of performance evaluations.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

Accounts Payable

Esposito Dental Lab
07.2014 - 12.2016
  • Sort, code and match invoices. Set invoices up for payment; enter and upload invoices into system. Verify that invoices have been entered into system correctly. Monthly, sort and mail out invoices for payment.

Education

Trade school -

Pittsburg Senior High School

Skills

  • QuickBooks
  • Reconciliation of balance sheets
  • Administrative office management
  • Experienced with financial
  • Property management expertise
  • Retail transaction
  • Monthly financial reporting
  • Detailed account reconciliation
  • Proficient in QuickBooks
  • Proficient in operating systems
  • Construction project administration
  • Client support
  • Invoice processing
  • Payroll administration skills
  • Fast and accurate 10-key input

Languages

English

Certification

  • First Aid Certification
  • TIPS
  • Driver's License
  • Professional In Human Resources

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart TimeContract Work

Location Preference

RemoteHybridOn-Site

Salary Range

$66000/yr - $179000/yr

Timeline

Accounting Specialist / HR Coordinator

West Coast Solar
08.2018 - 01.2026

Office Manager

Puccinelli Optometry
10.2016 - 10.2018

Accounts Payable

Esposito Dental Lab
07.2014 - 12.2016

Trade school -

Pittsburg Senior High School
Melissa Mena