Jacqueline Mendez
Permit Technician
Pixley,United States
Summary
Professional in permit processing with strong analytical and organizational skills. Skilled in reviewing applications, issuing permits, and ensuring compliance with regulations. Known for effective collaboration, adaptability, and delivering results. Reliable team player with focus on accuracy and customer service.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work History
Permit Technician
City of Tulare
05.2023 - Current
- Contributed to overall departmental improvement by suggesting new strategies for increased efficiency and effectiveness in the permitting process.
- Supported the development of an online permitting system for increased accessibility and user satisfaction.
- Assisted in developing educational materials for applicants, clarifying complex regulations and processes for easier understanding.
- Provided exceptional customer service by assisting applicants in navigating the permitting process, answering questions, and offering solutions to potential issues.
- Reduced permit approval times by implementing a more efficient review process, resulting in faster project start dates.
- Assisted the building department in preparing inspection reports, coordinating scheduling, and providing accurate documentation for each project.
- Collaborated with other departments to address complex permit scenarios, ensuring compliance with all relevant regulations.
- Developed strong relationships with contractors, architects, engineers, property owners ensuring smooth workflows throughout the permit process.
- Improved permit processing efficiency by streamlining application procedures and documentation requirements.
- Ensured accurate permit issuance by thoroughly reviewing applications and identifying any missing or incomplete information.
Permit Development & Acquisition Technician
Proteus Inc.
07.2021 - 04.2023
- Created permit applications with applicant information and verified data against HomeInfoMax database information.
- Update permit applications for the different jurisdictions, in order to be in compliance
- Responded to requests for information from jurisdictions in order to obtain HVAC permit
- Maintained a relationship with the applicant in order to have the correct information to create permit application.
- Maintain ethical relationships with jurisdictions and provide payment for permit fees
Office Assistant
Proteus Inc.
04.2019 - 07.2021
- Completed clerical tasks such as filing, copying, and distributing mail.
- Assisted with onboarding of new employees.
- Input data into spreadsheets and databases.
- Interacted with customers by phone, email, or in-person to provide information.
- Invoiced and created billing logs for generated invoice
Education
Bachelor of Science - Child Development
Grand Canyon University
Phoenix, AZ 02.2019 - Current
Skills
Developing Applications
Database Searches
Proficient in Excel, Word, Google Sheets
Fluent in English and Spanish
Detail Oriented and Organized
Time Management
Team Work and Collaboration
Relationship Building
Communication Skills
Professionalism and integrity
Permit processing proficiency
Timeline
Permit Technician
City of Tulare
05.2023 - Current
Permit Development & Acquisition Technician
Proteus Inc.
07.2021 - 04.2023
Office Assistant
Proteus Inc.
04.2019 - 07.2021
Bachelor of Science - Child Development
Grand Canyon University
02.2019 - Current
Similar Profiles
Angel JimenezAngel Jimenez
Solid Waste Maintenance Worker at City Of TulareSolid Waste Maintenance Worker at City Of Tulare
SILVIA ZAVALASILVIA ZAVALA
Engineering Assistant at City Of TulareEngineering Assistant at City Of Tulare
Omar GonzalezOmar Gonzalez
Permit Technician at City Of TularePermit Technician at City Of Tulare
LILIAN SANGLILIAN SANG
CMA at Centurion GroupCMA at Centurion Group
Prisila NunezPrisila Nunez
Expanded Learning Tutor at Pixley Elementary SchoolExpanded Learning Tutor at Pixley Elementary School