Melissa Messer
Lutz,FL
Summary
Dynamic Certified Baker Trainer with a proven track record at Panera, enhancing team performance through effective training and quality control measures. Skilled in inventory management and fostering a culture of continuous improvement, I excel in multitasking and communication, driving operational efficiency and product excellence in fast-paced environments.
Overview
22
22
years of professional experience
Work History
Certified Baker Trainer
Panera
03.2018 - 07.2025
- Developed training programs for new bakers, enhancing onboarding experience and skill acquisition.
- Mentored team members on baking techniques, fostering a culture of continuous improvement and excellence.
- Streamlined production processes, increasing efficiency in daily baking operations and product consistency.
- Implemented quality control measures to ensure adherence to Panera's high standards for baked goods.
- Collaborated with management to optimize inventory management for baking supplies, reducing waste significantly.
- Implemented food safety protocols, ensuring consistent compliance with industry standards and regulations.
Assistant Head Baker/CAP 1 Associate
Walmart
07.2014 - 01.2018
- Supervised daily bakery operations, ensuring adherence to quality and safety standards.
- Developed and implemented efficient baking schedules to optimize workflow and reduce waste.
- Conducted regular inventory checks, managing stock levels of ingredients and supplies effectively.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Operated ovens and bakery equipment to prepare products according to recipes.
Cafe Manager
Barnes & Noble College Booksellers
05.2006 - 08.2013
- Supervised daily operations, ensuring efficient workflow and high-quality service delivery.
- Trained and mentored staff on best practices for customer interaction and product knowledge.
- Implemented inventory management systems, optimizing stock levels to reduce waste and enhance profitability.
- Coordinated scheduling and staffing to meet peak demand without compromising service quality.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
- Managed vendor relationships, negotiating contracts to secure favorable terms and maintain quality supplies.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Enhanced team productivity through effective scheduling, task delegation, and performance evaluations.
Bakery Worker
The Pie Plate
02.2003 - 05.2006
- Operated baking machinery to produce high-quality bread and pastries efficiently.
- Maintained cleanliness and organization of workstations to comply with health regulations consistently.
- Led shifts in absence of management, managing team dynamics and addressing operational challenges effectively.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
- Demonstrated versatility within the role by performing various tasks such as decorating cakes, preparing doughs, mixing batters, and baking pastries as required for business needs.
- Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
Education
High School Diploma -
Land O' Lakes High School
Land O' Lakes, FLSkills
- Multitasking efficiency
- Strong communication skills
- Organizational growth
- Continuous learning mindset
- Inventory management
- Team leadership experience
- Food allergen awareness
- Quality control proficiency
- Bakery equipment operation
- Food management experience
Timeline
Certified Baker Trainer
Panera
03.2018 - 07.2025
Assistant Head Baker/CAP 1 Associate
Walmart
07.2014 - 01.2018
Cafe Manager
Barnes & Noble College Booksellers
05.2006 - 08.2013
Bakery Worker
The Pie Plate
02.2003 - 05.2006
High School Diploma -
Land O' Lakes High School
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