Melissa Meyer

• Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
• Optimized staffing schedules based on projected demand, maximizing productivity while minimizing labor costs.
• Cultivated strong relationships with customers to build loyalty and repeat business.
• Analyzed sales data regularly to identify areas for improvement or expansion within the beauty department offerings.
• Identified trends in customer preferences, adjusting product selection and displays accordingly for maximized sales potential.
• Collaborated with sales associates to develop in-store promotions and events that increased foot traffic and overall sales.
• Fostered team spirit among employees by organizing team-building activities leading to improved morale.
• Conducted regular performance evaluations of team members, offering constructive feedback and support for professional growth.
• Ensured compliance with health and safety regulations at all times within the department.
• Managed inventory levels effectively, ensuring optimal stock availability for customer needs.
• Maintained a clean and visually appealing department, adhering to company merchandising guidelines.
• Maintained a strong knowledge of the beauty industry and market trends, staying up-to-date on new products and techniques.
• Trained new employees on store operations, product knowledge, and customer service techniques to maintain a high level of professionalism.
• Established a loyal clientele through excellent communication skills, personalized service, and attention to detail in addressing client needs.
• Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Defined clear targets and objectives and communicated to other team members.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.

• Suggested treatments and styles to suit customer appearance and fashion choices.
• Reviewed websites, blogs, magazines and publications to stay updated on latest hairstyle trends and styling methods.
• Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
• Educated customers on products to maximize benefits.
• Organized sales area and work station to showcase products and boost sales.

• Communicate effectively in a professional manner while working with others in a wide range of settings while having the ability to con dently handle con ict or complaints by providing solutions
• Facilitate service and product recommendation through demonstration and suggestion
• Maintain a professional image along with strong written and verbal communication skills with the ability to portray the utmost integrity and responsibility for the brand
• Support the development of department literature/ curriculum independently and collaboratively
• Complete documentation within a timely manner along with management of two facility sites: 1
• Inventory control & ordering 2
• Budget management 3
• Cleanliness & maintenance 4
• Timecard & expense report reconciliation 5
• Recruitment & communication 6
• Create training class curriculums 7
• Provide email responses within 24 hours

• Worked as a member of a motivated team with participation in goal oriented activities such as monthly salon meetings, advanced educational seminars & trainings.

• Operated Point Of Sale system to complete guests sales tickets along with opening and closing duties

• Controlled costs to keep business operating within budget and increase profits.

• Demonstrated time management between servicing clients/ checking in & checking out clients plus answering phone calls

• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

• Routine salon cleaning and sanitation

Stylists duties with addition of the following:

• Salon key holder/ Displayed leadership & organization abilities

• Implemented problem solving skills
• Flexibility to work shifts / Tracked progression of weekly & monthly goals
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.