Melissa Miguel
Pasadena,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Excellent oral, written, presentation. Strong computer skills with knowledge of Microsoft Office including, but not limited to, Word, Excel, Powerpoint and Outlook, the Windows environment and internet.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Consultant
Ambit Energy
09.2019 - 01.2023
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Has ability to adapt to constant change and periods of fast-paced, high-intensity work situations and the ability to maintain confidentially and to exercise discretion and sound judgment.
- Collaborates with staff and supports projects related to the development, management and compliance.
- Maximized customer retention by resolving issues quickly.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
Education
Associate of Arts - Elementary Education
South Texas College
Mcallen, TX05.2021
Skills
- Public Speaking
- Time Management
- Bilingual
- Critical Thinking
- Computer Software Knowledge
- Emotional Intelligence
- Problem Solving
- Project Organization And Management
- Multi-task
- Sales and Marketing
- Leadership And Decision-making
- Teamwork
Certification
- Certified Substitute Teacher - (2018)
- Certified Special Education Aide - (2019)
Timeline
Sales Consultant
Ambit Energy
09.2019 - 01.2023
Associate of Arts - Elementary Education
South Texas College
- Certified Substitute Teacher - (2018)
- Certified Special Education Aide - (2019)
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