Melissa Miller

· Improved patient outcomes by implementing tailored speech therapy sessions and tracked their progress.

· Worked with Speech-Language Pathologists to develop individualized treatment plans for 14 different patients daily.

· Enhanced communication abilities in children by utilizing age-appropriate techniques and activities.

· Kept detailed records of patient progress, allowing for any adjustments in treatment plans when needed.

· Developed strong relationships with patients and families, fostering open communication and trust throughout this therapeutic process.

· Worked with wide range of patients, including children with phonological disorders, Down syndrome, autism spectrum disorders, and stuttering challenges.

· Provided assistance to a varied group of patients facing behavioral difficulties.

· Worked in conjunction with other specialists, including occupational and physical therapists.

· Educated families on different strategies to facilitate communication development at home, as well as improving overall progress in therapy sessions.

· Completed SOAP notes for client records.

· Monitored babies and young children with cognitive and motor developmental delays to provide supportive services.

· Promoted early intervention services within the community, leading to increased referrals of young children with potential speech-language delays.

· Assisted a diverse range of patients aged as young as 0-and older patients to 18 years old.

· Provided support to a varied population of patients experiencing behavioral challenges, speech delays, and non-verbal communication issues.

·Completed SOAP notes for client records.

· Performed support duties such as preparing materials, keeping records and scheduling activities.

· Worked with classroom teachers and school officials to design and implement instructional strategies.

· Worked in the Miami Dade School system providing support to teachers and RBT's.

· Supported and identified developmental milestones to strengthen relationship with patient.

· Promoted early intervention services within the community, leading to increased referrals of young children with potential speech-language delays.

· Worked with teachers, psychologists and other professionals to coordinate effective treatment plans.

· Provided support to a varied population of patients experiencing behavioral challenges, speech delays, and non-verbal communication.

· Collaborated with patients aged 4 to 9 years.

• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Kept a clean and organized workspace, ensuring compliance with health and safety regulations.
• Contributed to a positive work environment through a strong sense of teamwork and communication with coworkers.
• Managed cash handling duties responsibly, for accurate accounting at the end of each shift.
• Efficiently opened or closed the bar according to our established procedures, ensuring preparedness for each shift.

• Completed SOAP notes for client records.
• Performed support duties such as preparing materials, keeping records and scheduling activities.
• Worked with classroom teachers and school officials to design and implement instructional strategies.
• Supported and identified developmental milestones to strengthen relationship with patient.

• Developed loyal clientele by consistently delivering excellent service and engaging in friendly conversation.
• Improved overall guest experience by promptly addressing concerns and resolving issues professionally.
• Educated customers on different drink options, making personalized recommendations based on their specific preferences
• Consistently exceeded sales targets by upselling premium products without sacrificing guest satisfaction.

• Boosted customer satisfaction by attending to their needs and giving personalized service.
• Maximized table turnover rate by efficiently managing seating arrangements
• Increased sales with upselling techniques and complete knowledge of all menu items, specials, and promotions.
• Displayed strong multitasking skills by managing multiple tables simultaneously with no loss of service quality.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.