Melissa Miller
Laconia
Summary
Detail-oriented warehouse worker skilled in package sorting and damage inspection. Committed to safety compliance and effective communication, ensuring smooth operations and high-quality service.
Overview
13
13
years of professional experience
Work History
Warehouse Worker
United Parcel Service, UPS
East Boston
06.2021 - Current
- Sorted packages based on delivery routes and destination addresses.
- Inspected packages for damage before processing for shipment.
- Followed safety protocols to ensure a secure working environment.
- Operated scanners, computers, and other equipment to track orders.
- Inspected damaged goods prior to disposal or return to vendor.
Home Health Aide
Neighborhood Health Care
East Boston
08.2018 - Current
- Assisted patients with daily living activities and personal care needs.
- Communicated effectively with healthcare team regarding patient conditions.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Documented patient progress and care provided in electronic records.
- Supported patients in medication management and adherence to schedules.
- Provided companionship and emotional support to enhance patient well-being.
- Coordinated transportation for medical appointments as needed.
Home Health Aide
All Care VNA, Hospice & Home Care
Lynn
10.2012 - 10.2018
- Communicated effectively with healthcare team regarding patient conditions.
- Documented patient progress and care provided in electronic records.
- Provided companionship and emotional support to enhance patient well-being.
- Maintained a clean and safe environment for patients at home.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted clients with bathing, dressing, and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Prepared meals and snacks according to prescribed diets.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Helped client with medication self-administration.
- Improved patient outlook and daily living through compassionate care.
- Recorded daily notes about client conditions, treatments provided and progress made.
Education
CDL A -
Teamsters Local 25 Training Center
Tewksbury, MA01-2025
Associate of Science - Developmental Disability
North Shore Community College
Danvers, MA05-2012
Certificate In Home Care -
Red Cross
Peabody, MA06-1996
Skills
- Package sorting
- Damage inspection
- Equipment operation
- Safety compliance
- Order tracking
- Inventory management
- Patient care
- Electronic medical records
- Personal hygiene assistance
- Safety protocols
- Health monitoring
- Home safety assessment
- Emotional support
- Personal care services
- Light housekeeping
- Dementia support
- Catheter care assistance
- Feeding assistance
- Bathing assistance
- Bedside care
- Medication administration
- Community activities
- Patient lifting techniques
- Safety procedures
- Recording vital signs
- Medical charting
- ADL support
- Toileting assistance
- Behavior redirection
Timeline
Warehouse Worker
United Parcel Service, UPS
06.2021 - Current
Home Health Aide
Neighborhood Health Care
08.2018 - Current
Home Health Aide
All Care VNA, Hospice & Home Care
10.2012 - 10.2018
CDL A -
Teamsters Local 25 Training Center
Associate of Science - Developmental Disability
North Shore Community College
Certificate In Home Care -
Red Cross