Melissa Minor
DUBLIN,TX
Summary
Dynamic and results-oriented professional with experience in municipal administration and human resources management at City of Dublin. Excelled in records management, and interdepartmental communication. Proven track record in improving office productivity and implementing comprehensive wellness initiatives. Skilled in conflict resolution and hiring processes, demonstrating a strong commitment to efficiency and employee well-being.
Overview
20
20
years of professional experience
Work History
City Secretary/Human Resources Manager
City of Dublin
09.2020 - Current
- Enhanced city operations by efficiently managing and organizing official documents for easy access and retrieval.
- Provided excellent customer service to citizens visiting City Hall, addressing their needs promptly and professionally.
- Collaborated with various departments to resolve citizen inquiries quickly and effectively.
- Maintained accurate records of city council meetings, ensuring transparency and accountability to the public.
- Managed sensitive information with discretion, protecting the privacy of city officials and constituents.
- Supported budget planning efforts by compiling financial data for review by city management staff.
- Ensured compliance with local government regulations by reviewing legal documents and monitoring adherence to policies.
- Improved office productivity through the implementation of streamlined administrative procedures and protocols.
- Updated documents such as municipal codes and ordinances
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Evaluated current policies and procedures for best practices in human resources management which led to improved organizational functioning.
- Oversaw human resource efforts by scheduling interviews, coordinating background checks, and maintaining confidential personnel documents securely.
- Oversaw human resources department with onboarding new employees providing necessary orientation materials when required.
- Collaborated closely with the human resources department to align staffing strategies with organizational goals and objectives.
- Gathered and prepared bi-weekly payroll documentation to support payroll departments.
- Collected employee data, maintained personnel files, and updated records as needed.
- Oversaw the development of comprehensive wellness initiatives, promoting employee well-being both physically and mentally.
- Coached and supervised employees and managed human resources functions.
- Collaborated with human resources on employee paperwork processing including benefits enrollment forms and personnel files updates.
- Oversaw updates to the city''s website, increasing accessibility to vital information services for residents.
Substitute Teacher, K-12
Dublin ISD
01.2020 - 09.2020
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
School Volunteer
French Elmentary
08.2010 - 04.2014
- Participated in group activities with students to build teamwork and foster healthy relationships.
- Assisted with organization and supervision of after-school activities for students.
- Served as a positive role model for students by demonstrating strong work ethic, active participation, and commitment to education throughout all volunteer activities.
- Contributed to the maintenance of a clean and organized learning environment by assisting in daily classroom setup and cleaning tasks.
Administrative Assistant
Professional Datasolutions
10.2004 - 06.2009
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
Associate of Arts - Business Administration
Ranger College
Stephenville, TX12-2019
High School Diploma -
Clear Creek High School
League City, TX05-1998
Skills
- Personnel information systems
- Benefits programs
- Records Management
- Interdepartmental communication
- Meeting Coordination
- Municipal Administration
- HR policies and procedures
- Microsoft Office proficiency
- Problem-Solving
- Conflict Resolution
- Hiring and Onboarding
Timeline
City Secretary/Human Resources Manager
City of Dublin
09.2020 - Current
Substitute Teacher, K-12
Dublin ISD
01.2020 - 09.2020
School Volunteer
French Elmentary
08.2010 - 04.2014
Administrative Assistant
Professional Datasolutions
10.2004 - 06.2009
Associate of Arts - Business Administration
Ranger College
High School Diploma -
Clear Creek High School
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