MELISSA MIRRA
Babylon,NY
Summary
Organized Operator skilled in equipment operation, safety and quality initiatives. Experienced with equipment maintenance, inspections and basic repairs. Team player and clear communicator. Committed professional with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping line moving smoothly. Versatile employee with proven abilities across all levels of organizational. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in Sports especially The National Hockey League. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
10
10
years of professional experience
Work History
YOUTH ICE HOCKEY TEAM OPERATIONS ASSISTANT
NEW YORK RANGERS & ISLANDERS
2016.01 - Current
- Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Greeted guests in with friendliness and professionalism.
- Displayed experience in athletic events and game operations at collegiate and professional level.
- Coordinated fundraising, public relations and marketing activities for hockey team.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Administered construction and renovation of hockey and other athletic department facilities.
- Organized resources, records and personnel to accomplish aggressive targets.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Educated novice hockey players in gameplay and skating.
- Developed training methods to build skills for different ages and ability levels.
- Coached youth players in game strategy and techniques for better offense and defense.
- Coordinated individualized and group instruction for hockey players aspiring to advance abilities.
- Conducted daily sessions in strength training, technique drills and motivational tactics.
- Monitored student academics and fostered culture of balanced academic and athletic success.
- Maintained facility in good condition by helping coordinate cleaning and maintenance work.
- Engaged fans at public events and helped build positive hockey team reputation.
- Recruited and maintained roster of qualified hockey players to fill team positions.
- Arranged for new supplies and equipment to support team needs.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Trained athletes in proper use of equipment for safety and maximum results.
- Developed relationships with clients to provide ongoing support and encouragement.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Volunteered to help with special projects of varying degrees of complexity.
- Increased customer service success rates by quickly resolving issues.
- Facilitated group coaching sessions and provided individual coaching support.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Developed and delivered effective and engaging coaching sessions to improve performance.
VIZRT OPERATOR & CONTENT CREATOR
BLOOMBERG
2020.01 - Current
- Set up, and maintain live graphic elements with Viz software in control room
- Conducted inspection of in-process or finished product.
- Assisted with equipment startups and machine installation tasks.
- Format graphic templates, organize data and prepare effects for live telecasts
- Create Vizrt graphics and templates for real-time graphics production
- Support multiple daily live studio productions
- Coordinate graphic details with Directors, Producers, Artists, Operations Managers, ECT
- Check (double) content included but not limited to: Full Screen Graphics, Lower Thirds, ECT
- For accurate spelling / grammar
- Maintain a calm demeanor under pressure in stressful situations, improving the control room communication for a sense of relieve.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Provided on-the-job training to newly hired workers and team members.
- Performed inspections and routine maintenance on equipment.
- Set up machines to start production cycles and controlled machine settings.
- Performed quality checks to identify finish discrepancies.
- Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
- Performed quality assurance tasks to promote accuracy and minimize mistakes.
- Made sure that products were produced on time and are of good quality.
CHYRON / GRAPHICS OPERATOR
MADISON SQUARE GARDEN
2017.01 - Current
- Create, set up and operate to display graphic content and stats for New York Knicks, Rangers and NCAA games including: Build Team Graphics, Lower Thirds, and Special Effects using Lyric or Adobe programs
- Inspected work and corrected imperfections to achieve top-quality deliverables.
- Developed artwork for elements needed for in-arena department using Chyron
- Processed requests for graphics quickly and systematically to create efficient designs.
- Operate Chyron and graphics playback in control room for live play-out elements during events
- Worked quickly to turn verbal information into well-designed graphics.
- Designed visually appealing graphics to communicate information
- Format graphic templates, organize data and prepare effects for live telecasts
- Coordinate graphic details with Directors, Producers, Artists, Operations Managers, ECT
- Check (double) content included but not limited to: Full Screen Graphics, Lower Thirds, Stats, ECT
- For accurate spelling / grammar
- Maintain a calm demeanor under pressure in stressful situations, improving the control room communication for a sense of relieve
- Ability to modify mind set and think quickly under pressure, focusing on what needs to be done without getting disconcerted.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
PRODUCTION ASSIST
MADISON SQUARE GARDEN
2015.12 - Current
- Help maintain and support Arena Video Boards, Daktronics, LED displays, IPTV, social media programs
- Help set up daily event elements for LED signage around the arena using Daktronics
- Operate the Digital Screening for specific in-arena events for the night
- Organize and prepare rundowns for Senior Technical producer
- Coordinate with control room director and producer for an efficient execute the event for night
- Assist with sponsored elements during the events
- Communicating with lighting department for techniques
- Assist LED producer with displaying stats and prompts during in-arena games
- Assist in shooting videos with mirrorless and ENG cameras
- Assisting with editing of videos using Final Cut Pro and Adobe
- Communicating with lighting department for techniques.
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Completed wide range of tasks in diverse filming areas to support operations.
- Communicated with other crew members via walkie-talkies to coordinate production activities.
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
- Operated camera, lighting and grip equipment to use during production process.
- Oversaw calendar to assist in coordinating daily production schedule, managing shifts and adequate coverage.
PRODUCTION ASSISTANT
MAJOR LEAGUE BASEBALL NETWORK
2015.03 - 2015.11
- Assist in all production needs on live TV set
- Provided outstanding customer service by quickly greeting guests, determining their needs, and escorting guests to their destination
- Proficiently transported scripts to appropriate personnel
- Controlled shipping labels, ordering, and inventory to maintain optimal levels of equipment for shoots and office supplies; productively arranged equipment and wrote down shot lists
- Oversaw the organization of talent to maximize the productivity and efficiency of shoots
- Frequently reviewed baseball games for significant highlights and reported it to upper management.
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
PRODUCTION INTERN
NEWS12 SPORTS DEPARTMENT & MSG VARSITY SPORTS
2014.01 - 2014.05
- Assist as needed whiling learning and gaining credits to complete Degree
- Gained valuable hands-on experience in the news industry while producing sports newscasts, attending games, writing anchor scripts, and logging sports game highlights
- Delivered efficient on-field assistance by interviewing players and coaches prior and after games
- Utilized Final Cut Pro to edit sports games and scholar videos
- Supervised office teleprompter, graphics / information research, and dub request
- Coordinated the review of file tapes and organized them in necessary locations.
- Facilitated efficient hand-off from design to production by organizing materials and paperwork needed by production managers.
- Automated basic processes to streamline workload and increase efficiency of production tracking.
- Organized, classified and documented samples for production teams.
- Monitored production activities and machinery to detect and resolve problems, consistently avoiding major shutdowns with proactive approach.
- Documented and reported on accidents on production line and helped complete paperwork required for regulatory oversight.
Education
Bachelor of Science - Business Administration And Management
Dowling College
Oakdale, NY01.2013
Skills
- Heavy Equipment Operation
- Project Management
- Quality Assurance
- Tool Operation
- Safety Compliance
- Equipment Operation
- Media Relations
- Travel Logistics
- Organizational Skills
- Game Analysis
- Marketing Strategy
- Scheduling Coordination
- Event Planning
- Community Outreach
- Social Media Management
- Business Administration
- Marketing
- Policy Implementation
- Operations Management
- Staff Development
- Business Development
Career Track
- VIZRT OPERATOR., BLOOMBERG, NEW YORK, NY, 01/01/20
- CHYRON / GRAPHICS OPERATOR., MADISON SQUARE GARDEN, NEW YORK, NY, 01/01/18
- PRODUCTION ASSIST., MADISON SQUARE GARDEN, NEW YORK, NY, 01/01/16
- ARENA PRODUCTION ASSIST., MADISON SQUARE GARDEN, NEW YORK, NY, 01/01/15, 12/31/16
- PRODUCTION ASSIST., MAJOR LEAGUE BASEBALL NETWORK, SECAUCUS, NEW JERSEY, 01/01/13, 12/31/15
- NEWS12 SPORTS DEPARTMENT & MSG VARSITY SPORTS, WOODBURY, NY, 01/01/12, 12/31/13
Timeline
VIZRT OPERATOR & CONTENT CREATOR
BLOOMBERG
2020.01 - Current
CHYRON / GRAPHICS OPERATOR
MADISON SQUARE GARDEN
2017.01 - Current
YOUTH ICE HOCKEY TEAM OPERATIONS ASSISTANT
NEW YORK RANGERS & ISLANDERS
2016.01 - Current
PRODUCTION ASSIST
MADISON SQUARE GARDEN
2015.12 - Current
PRODUCTION ASSISTANT
MAJOR LEAGUE BASEBALL NETWORK
2015.03 - 2015.11
PRODUCTION INTERN
NEWS12 SPORTS DEPARTMENT & MSG VARSITY SPORTS
2014.01 - 2014.05
Bachelor of Science - Business Administration And Management
Dowling College
Similar Profiles
Nicholas WolfNicholas Wolf
Video Production Associate at New York IslandersVideo Production Associate at New York Islanders
Conner PetersenConner Petersen
Merchandise Supervisor at New York IslandersMerchandise Supervisor at New York Islanders
Sophie FlinkSophie Flink
Human Resources And Community Relations Intern at New York Islanders Hockey ClubHuman Resources And Community Relations Intern at New York Islanders Hockey Club