Melissa Mitchell
Columbia Falls ,MT
Summary
Dedicated and energetic Nanny/House Manager with a proven track record at the Platt Family, And Hudson Family, showcasing exceptional organizational skills and emotional support. Leveraged patience, understanding, and housekeeping abilities to enhance children's well-being and maintain a structured home environment. Achieved positive feedback for creating nurturing relationships and ensuring safety, demonstrating reliability and trustworthiness.
Overview
10
10
years of professional experience
Work History
Nanny
Hudson Family
Whitefish, MT
01.2022 - 08.2024
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
- Played games, worked on puzzles, and read books to young children.
- Built positive and nurturing environments to support child social and emotional growth.
- Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Regularly traveled with family to help with vacation activities and childcare.
Nanny/house Manager
Platt Family
Whitefish, MT
06.2017 - 12.2021
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
- Played games, worked on puzzles, and read books to young children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Coordinated transportation arrangements for school pick-ups/drop-offs or appointments while prioritizing safety precautions during transit.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Transported children to and from activities using personal or family vehicle.
- Regularly traveled with family to help with vacation activities and childcare.
- Facilitated communication between family members regarding important updates or decisions related to the house manager role.
Sales/cashier
Sportsman Ski Haus
Kalispell MT
06.2014 - 05.2017
- Enhanced store sales by upselling products and suggesting additional items to customers.
- Assisted colleagues during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Balanced cash drawer accurately at the end of each shift, demonstrating strong attention to detail.
- Handled high volumes of transactions during peak hours, maintaining composure under pressure.
- Resolved customer issues promptly, ensuring positive experiences and repeat business.
- Improved customer satisfaction by providing efficient and accurate cashiering services.
- Helped maintain a visually appealing storefront by arranging displays according to company guidelines.
- Maintained a clean and organized work area, promoting a professional environment for customers.
- Ensured smooth transactions with the use of point-of-sale systems and cash registers.
- Operated cash register to record transactions accurately and efficiently.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Set up new sales displays each week with fresh merchandise.
Education
High School Diploma -
Homeschool
Kalispell, MT06.2012
Skills
- Patience and understanding
- Friendly
- Reliability and Trustworthiness
- Approachable
- Emotionally supportive
- Cheerful and energetic
- Cleaning and sanitation
- Active listener
- Safety awareness
- Housekeeping
- Reliable transportation
- Light Housekeeping
- Housekeeping abilities
- Social integration
- Excellent driving record
- People-oriented
- Dependable and Responsible
- Good Decision Making
Timeline
Nanny
Hudson Family
01.2022 - 08.2024
Nanny/house Manager
Platt Family
06.2017 - 12.2021
Sales/cashier
Sportsman Ski Haus
06.2014 - 05.2017
High School Diploma -
Homeschool