Melissa Miura
Chuckey,TN
Summary
Dynamic professional with a proven track record at Food City Supermarkets, adept in offering exceptional customer service. Leveraged adaptability and data entry skills to enhance department productivity and financial accuracy, significantly improving customer experiences and operational efficiency.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly organized and detail-oriented with strong work ethic and dedication to achieving goals.
Overview
11
11
years of professional experience
Work History
HBC Coordinator
Food City Supermarkets
10.2021 - 11.2024
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized materials to support operations.
- Implemented management techniques to overcome obstacles and increase department productivity.
- Upheld proper visual merchandising standards on retail floor.
- Maintained shelves, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation.
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
- Provided exceptional services and pleasant shopping experiences to customers.
Bookkeeping Administrative Assistant
Stater Brothers Markets
06.2013 - 06.2021
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Entered figures using 10-key calculator to compute data quickly.
- Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
- Handled day-to-day accounting processes to drive financial accuracy.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Responded to customer requests for products, services, and company information.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Delivered exceptional customer service to customers by creating welcoming, positive experiences.
Education
High School Diploma -
Western High School
Anaheim, CASkills
- Recordkeeping
- Data entry
- Schedule management
- Customer service
- Adaptability and flexibility
- Positive and professional
- Reading comprehension
- Multitasking and organization
Timeline
HBC Coordinator
Food City Supermarkets
10.2021 - 11.2024
Bookkeeping Administrative Assistant
Stater Brothers Markets
06.2013 - 06.2021
High School Diploma -
Western High School
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