Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Melissa Molina

Cape Coral,FL

Summary

Detail-oriented and adaptable professional with experience in high-pressure environments, excelling in multitasking, communication, and problem-solving. Skilled in handling sensitive information, providing exceptional customer service, and maintaining composure in fast-paced situations. Strong ability to work collaboratively, think critically, and respond effectively under pressure. Committed to assisting others with urgency, accuracy, and professionalism.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

Blue Horizon
Fort Myers, FL
11.2024 - 04.2025
  • Maintained accurate and detailed records of patient care.
  • Recorded and submitted session notes on a daily basis
  • Entered, updated, and maintained accurate information in company databases.
  • Provided direct one-on-one instruction to children with autism in a variety of settings.
  • Cultivated relationships with patients and their caregivers, discussing ways to help improve overall health while alleviating maladaptive practices.

Hostess

Oxbow Bar and Grill
Fort Myers, FL
12.2022 - 07.2023
  • Answered phone inquiries to schedule reservations, record takeout orders and respond to service questions.
  • Utilized software to generate daily sales reports, tracking revenue and customer transactions for management.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

High School Diploma -

Ida S. Baker High School
Cape Coral, FL
05-2023

Associate of Arts - Psychology

Florida SouthWestern State College
Fort Myers, FL

Skills

  • Patient documentation
  • Critical thinking
  • Crisis management
  • Customer service
  • Conflict resolution
  • Communication skills
  • Workflow coordination
  • Data collection and analysis
  • Typing skills

Certification

  • First Aid / CPR Certified 12/09/2024

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Registered Behavior Technician

Blue Horizon
11.2024 - 04.2025

Hostess

Oxbow Bar and Grill
12.2022 - 07.2023

High School Diploma -

Ida S. Baker High School

Associate of Arts - Psychology

Florida SouthWestern State College

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Melissa Molina