Melissa Mollere
Certified Emergency Nurse
Norco,LA
Summary
Experienced nursing professional with proven teaching expertise and devotion to building up new nurses with skills necessary to excel in today's healthcare settings. Top-notch clinical expertise, sound judgment and strengths in workflow optimization and strategic planning. Vigilant and conscientious about isolating and resolving concerns, and continuous quality improvement.
Highly organized, efficient and communicative EMS Liaison with strong background coordinating operations with internal and external stakeholders. Effective in serving as middle person in streamlining processes, resolving issues and improving communications.
Overview
23
23
years of professional experience
1
1
Certification
Work History
System ED Education & EMS Liaison
Ochsner Health
03.2008 - Current
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
- Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
- Supported organizational growth through active participation in networking events, conferences, and professional associations.
- Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
- Aided in the development of training materials, contributing to the ongoing education of team members and improved performance outcomes.
- Promoted patient safety by leading quality improvement initiatives within the Emergency Medicine Service Line.
- Collaborated with interdisciplinary teams to ensure consistent patient care and education across various departments.
- Contributed educational and clinical expertise to help optimize training courses and boost student learning.
ED Clinical Coordinator
Ochsner Health
04.2019 - 10.2021
- Demonstrated commitment to patient privacy by implementing robust data security measures and promoting adherence to HIPAA regulations among all team members.
- Enhanced interdisciplinary collaboration through effective communication and coordination among healthcare team members.
- Maintained high-quality care standards by regularly updating nursing protocols and procedures.
- Supported hospital accreditation efforts by ensuring compliance with regulatory standards in the emergency department.
ED Operations Coordinator
Ochsner Health
05.2017 - 04.2019
- Enhanced patient satisfaction by providing compassionate care and addressing concerns promptly.
- Boosted team morale and retention rates through recognition programs, fostering a positive work atmosphere.
Registered Nurse
Ochsner Health
03.2008 - 05.2017
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Implemented evidence-based care in the following disciplines: emergency medicine, outpatient chemotherapy infusion, and cardiac cath lab.
Paramedic Instructor
Delgado Community College
08.2001 - 03.2008
- Established strong relationships with local EMS agencies, fostering collaboration and creating valuable networking opportunities for students.
- Served as a mentor to aspiring paramedics, offering guidance on career paths and sharing insights from personal experience in the field.
- Evaluated student performance through practical assessments and written exams, providing valuable feedback for improvement.
- Maintained accurate records of student attendance, progress, and certification status, ensuring timely completion of course requirements.
Education
Bachelor of Science - Nursing
McNeese State University
Lake Charles, LA 05.2001 -
Associate of Science - Nursing
Delgado Community College
New Orleans, LA 05.2001 -
Associate of Science - Paramedicine
Delgado Community College
New Orleans, LA 05.2001 -
High School Diploma -
Destrehan High School
Destrehan 05.2001 -
Skills
Policies and procedures implementation
Accomplishments
- Collaborated with team of ED staff, multidisciplinary representatives, and an outside partner in the development of Routine, Opt-Out HIV and HCV testing in strategic EDs based on CDC data.
- Gained national recognition as a top partner for Gilead FOCUS (For Our Communities in the U.S.) through successful scaling and optimization of the routine opt-out HIV and HCV testing in the EDs.
- Collaborated with a multidisciplinary team in the development of the ED paramedic role by writing a system policy and onboarding/education documents that paved the path for paramedics to function at the top of their approved scope of practice.
- Serve as a system subject matter expert in ED education, quality, and ED paramedic initiatives.
Certification
CEN, BLS, ACLS, PALS, CPI, ENA TNCC and ENPC Faculty
Timeline
ED Clinical Coordinator
Ochsner Health
04.2019 - 10.2021
ED Operations Coordinator
Ochsner Health
05.2017 - 04.2019
System ED Education & EMS Liaison
Ochsner Health
03.2008 - Current
Registered Nurse
Ochsner Health
03.2008 - 05.2017
Paramedic Instructor
Delgado Community College
08.2001 - 03.2008
Bachelor of Science - Nursing
McNeese State University
05.2001 -
Associate of Science - Nursing
Delgado Community College
05.2001 -
Associate of Science - Paramedicine
Delgado Community College
05.2001 -
High School Diploma -
Destrehan High School
05.2001 -