Melissa Monique Serpa
Anaheim,CA
Summary
Detail-oriented Warehouse Forklift Operator with expertise in inventory management, logistics, and safety protocols. Proven ability to enhance operational efficiency and minimize downtime through effective warehouse operations and equipment maintenance. Strong problem-solving skills and adaptability in fast-paced environments contribute to high standards of organization and productivity.
Overview
14
14
years of professional experience
Work History
Warehouse Forklift Operator
Cal State University of Los Angeles
Los Angeles, CA
03.2023 - 01.2025
- Maneuvered forklift safely in congested and confined areas, ensuring efficient material transport.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Operated a forklift in compliance with OSHA guidelines and organizational policies.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Transported goods between warehouse locations according to shipment and storage needs.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into the truck when ready for shipment.
- Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Kept accurate records of materials moved within the warehouse to quickly locate inventory and keep facility operating smoothly.
Custodian
Cal State University of Los Angeles
Los Angeles, CA
03.2016 - 03.2023
- Maintained cleanliness of building premises inside and outside, ensuring a welcoming environment.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Operated various cleaning machines, including floor machines for stripping, waxing, extracting, and scrubbing floors and carpets.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Rearranged furniture to create optimal space for activities and cleaning. for cleaning and set up for special events.
- Used hazardous chemical cleaners according to safety guidelines.
- Ensured accurate inventory records to maintain stock levels. and stocked inventory throughout the facility.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Mixed and stored hazardous chemical cleaners safely to minimize risk of injury or illness.
- Checked in and stocked inventory throughout facility.
- Reported vandalism or other damage to property to supervisor.
Forklift Driver
Helpmate
Cerritos, CA
11.2010 - 06.2012
- Managed inventory levels to ensure stock availability
- Sit down operator
- Fulfilled customer orders by accurately pulling items
- Turret operator
- Performed loading and unloading tasks for incoming and outgoing shipments
- Pulled orders efficiently, preparing items for dispatch and maintaining accuracy.
- Managed shipping and receiving operations, verifying shipments against inventory records.
- Utilized RF scanner for accurate inventory tracking
Education
Certificate - Building & Grounds
Richard N. Slawson Southeast Occupational Center
Bell, CACertificate - Medical Clinical Admin. Assistant
International Career Development College
Huntington Park, CACertificate - Certified Nurse Assistant
Technical College
South Gate, CADiploma - General Studies
John F. Kennedy
La Palma, CASkills
- Forklift operation
- Safe forklift operation
- OSHA training
- Truck loading and unloading
- Shipping and receiving
- Receiving procedures
- Loading and unloading
- Inventory management
- Warehouse organization
- Equipment maintenance
- Heavy lifting
- Pallet jack operation
- Loading dock staging
- Inventory transport
- Shipment receiving
- Workflow optimization
- Warehouse safety
Timeline
Warehouse Forklift Operator
Cal State University of Los Angeles
03.2023 - 01.2025
Custodian
Cal State University of Los Angeles
03.2016 - 03.2023
Forklift Driver
Helpmate
11.2010 - 06.2012
Certificate - Building & Grounds
Richard N. Slawson Southeast Occupational Center
Certificate - Medical Clinical Admin. Assistant
International Career Development College
Certificate - Certified Nurse Assistant
Technical College
Diploma - General Studies
John F. Kennedy