Melissa Montelongo
Santa Clarita,CA
Summary
Professional with experience in database management and customer service. Expertly manages database software and systems and provides superior support for diverse needs. Resourceful and experienced worker offering expertise in customer service, travel coordination, and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Registrar
William S. Hart Union High School District
03.2022 - Current
- Streamlined registration processes by implementing efficient online systems and reducing wait times.
- Facilitated student registration with admissions and records departments for smooth administration processes.
- Improved data integrity by conducting regular audits of student records and making necessary corrections.
- Ensured accurate student records by diligently maintaining and updating information in Infinite Campus.
- Evaluated transfer credit eligibility for incoming students, ensuring fair assessment process aligned with institutional policies.
- Reduced errors in transcript processing through careful attention to detail while entering grades into Infinite Campus.
- Enhanced student satisfaction by addressing concerns promptly, providing solutions, and offering guidance on registration matters.
- Developed comprehensive training materials for new staff members, fostering competent and knowledgeable workforce within the registrar's office.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
Title I Secretary
William S. Hart Union High School District
11.2020 - 02.2022
- Maintained documentation for all purchases.
- Implemented innovative supply chain management strategies to streamline procurement process.
- Maintained consistent email communication with vendors to confirm and track orders and verify price revisions on purchase orders.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Conducted research, identifying potential vendors and better pricing options.
- Implemented inventory management systems to optimize stock levels while minimizing carrying costs.
- Maintained complete documentation and records of all purchasing activities.
- Assist in payroll for several certificated and classified staff.
- Established and maintained a filing system for Canyon High School and Sierra Vista Jr. High School, specifically for Title I.
- Performed various financial record-keeping for various accounts.
- Used software programs such as Kronos, smartetools, Document Tracker System, Google Docs, Google Sheets, and Infinite Campus. Monitored and kept track of payment histories, partial payments, past due charges, Purchase Orders, quotes, and invoices from vendors and contractors.
Office Assistant II
William S. Hart Union High School District
12.2017 - 03.2019
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Created and maintained detailed records of all office activities.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Maintained and updated office records, both digital and physical.
- General clerical support and reception duties, following well-established policies and procedures.
- Provided support for TOSA's (Teachers On Special Assignment) support in entering data into established data entry formats, typing memos, and maintaining and monitoring files for required actions.
- Dispatching services from other departments, and processed basic financial documents such as Purchase Orders.
- Search and order supplies for the curriculum through local and out-of-state vendors.
- Created and submitted requisitions through Smartetools.
- Used Informed k12 for reconciliation of CalCard statements.
- Delivered supplies and urgent curriculum to school sites, inventoried and maintained science and math supplies for the school district.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Interacted with customers by phone, email, or in person to provide information.
- Contributed to apositive work environment by fostering open communication among colleagues.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Kept office and valuable science supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
Education
No Degree - Medical Assisting
Charter College
Canyon Country05.2012
High School Diploma -
El Rancho High School
Pico Rivera, CA06.2000
Skills
- Interdepartmental Collaboration
- Enrollment Management
- Transfer credit evaluation
- Excellent communication skills
- Competency in Microsoft Office Software and Google Suites
- Records Management
- Flexible and Adaptable
- Google Drive
- Dependable and Responsible
Languages
Spanish
Limited Working
Timeline
Registrar
William S. Hart Union High School District
03.2022 - Current
Title I Secretary
William S. Hart Union High School District
11.2020 - 02.2022
Office Assistant II
William S. Hart Union High School District
12.2017 - 03.2019
No Degree - Medical Assisting
Charter College
High School Diploma -
El Rancho High School
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