Melissa Montes
Odessa,TX
Summary
HVAC professional with solid track record in system installation, maintenance, and repair. Known for reliability and adaptability, contributing to team success and delivering high-quality results. Skilled in troubleshooting and optimizing HVAC systems to meet client needs. Committed to maintaining high standards and achieving project goals.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
HVAC Technician
First Service
02.2025 - Current
- Diagnose, and maintain all types of mechanical refrigeration systems, including RTU's and VRF's.
- Ensured compliance with safety standards in all installation and maintenance tasks, promoting safe working environment.
- Collaborated with Tech support, read and interpret manuals, maintaining manufacture standards.
- Executed comprehensive maintenance schedules, ensuring optimal operation of HVAC systems and significantly reducing potential failure.
- Conducted thorough inspections and diagnostics, leading to proactive repairs that enhanced system reliability and performance.
Generator & HVAC Technician
National Heating & Plumbing
03.2023 - 03.2025
- Remain current with controller updates and empathize on continue education, optimizing controller potential.
- Calibrated voltage during initial startup, ensuring optimal performance and minimizing equipment failures.
- Analyzed controller inputs and outputs to maximize diagnostic accuracy, significantly reducing downtime.
- Customized initial program to meet specific operational needs, leading to noticeable improvements in functionality and user satisfaction.
- Trained junior technicians on safe handling procedures and repair techniques for generators.
- Executed tasks within time and budget constraints.
- Filled out detailed work orders for each job completed.
Plumber Diagnostic & HVAC Technicians
City Plumbing/Bosworth
03.2019 - 03.2021
- Diagnose malfunctioning sewerage system. Obtain accurate measurements, composing reliable quotes.
- Worked closely with cross-functional teams to identify performance gaps, fostering a culture of continuous improvement and shared accountability.
- Maintain awareness of surrounding hazardous material, verbalizing and documenting potential danger.
- Self-motivated, with a strong sense of personal responsibility.
- Managed inventory of tools and replacement parts to maintain operational readiness.
- Provided exceptional customer service, resolving issues swiftly to maintain high satisfaction levels.
- Troubleshot and diagnosed issues with HVAC and refrigeration units.
Office Coordinator
Women's Center of the Permian Basin
01.2012 - 01.2019
- Streamlined office operations by implementing new scheduling protocols, leading to improved task efficiency and noticeable gains in team productivity.
- Ability to understand and adapt multiple roles to maintain operation.
- Coordinated office operations to enhance workflow efficiency and support team objectives.
- Led initiatives to improve workplace organization, enhancing overall employee satisfaction and performance.
- Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
Loan Processor
Prosperity Bank
2008 - 2012
- Processed loan applications, ensuring compliance with regulatory standards and internal policies.
- Reviewed financial documents for accuracy, identifying discrepancies to enhance data integrity.
- Developed strong relationships with customers, increasing repeat business and referrals.
- Implemented promotional campaigns, boosting product visibility and driving foot traffic to store.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High School Diploma -
Odessa High School
Skills
- Electrical Schematic
- Preventative Maintenance
- Process Control Systems
- Adaptability
- Safety Compliance
- Calibration
- Electronic Fundamental
- Troubleshooting
- Mechanical Repair
- Technical Support
- Certified HVAC technician
Certification
- EPA Clean Air Section 608
- TDLR- HVAC Technician
Languages
Spanish
Timeline
HVAC Technician
First Service
02.2025 - Current
Generator & HVAC Technician
National Heating & Plumbing
03.2023 - 03.2025
Plumber Diagnostic & HVAC Technicians
City Plumbing/Bosworth
03.2019 - 03.2021
Office Coordinator
Women's Center of the Permian Basin
01.2012 - 01.2019
Loan Processor
Prosperity Bank
2008 - 2012
High School Diploma -
Odessa High School