Melissa Montz
Birmingham,AL
Summary
Hardworking and motivated professional with 20 years of healthcare sales and marketing experience and record of success in the industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with team to meet goals. Decisive leader with good planning and organizational skills. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Realtor
Avast Realty
11.2018 - Current
- Licensed real estate practitioner with excellent communication and networking skills.
- Strong practical knowledge of real estate markets.
- Marketed and listed properties, working directly with buyers and sellers.
- Advise clients on market conditions, comparable prices, and mortgages.
- Increased volume sold year after year, into the 4 million dollar range.
Community Educator
Expect Care Hospice
04.2020 - 07.2021
- Responsible for driving referrals from accounts to our three levels of service. Achieved and met census goals.
- Boosted community members' health knowledge through participation in health events and fairs.
- Established and maintained positive relationships with government regulators, residents, families, area healthcare physicians, social workers, and case managers.
- Organized outreach events to build relationships between the organization and the community.
Area Sales Manager
Encompass Hospice
03.2019 - 04.2020
- Implemented successful marketing strategies to foster loyalty among accounts and increase the number of referrals received from hospitals, physicians, and facilities. Attained a top-six nationwide position in just one year.
- Provided training and guidance on product knowledge, selling techniques, and customer service.
- Conducted events to increase our name and mission because we were a new company.
- Identified new business opportunities through market research and analysis.
Community Educator
Affinity Hospice
Birmingham, AL
09.2017 - 03.2019
- Developed and sustained fruitful partnerships with residents, families, healthcare practitioners, physicians, and the nursing community.
- Met and succeeded with increased census goals, and moved up to top leader.
- Collaborated with health specialists and civic groups to determine community health needs and availability of services.
- Boosted community members' health knowledge through participation in health fairs and events.
- Organized outreach events to build relationships between the organization and the community.
Lead Marketing and Admissions Liaison
Diversicare
11.2016 - 09.2017
- Successfully oversaw the team of admission coordinators, ensuring smooth referral processes for our facilities.
- Maintained relationships with external partners involved in delivering service awareness.
- Delegated and directed tours to prospective families and explained benefits and services.
- Facilitated decision-making meetings with the admissions committee, presenting candidate files for review.
- Collaborated with other health professionals to develop a comprehensive approach to health education.
Director of Admissions
Golden Living Center Riverchase
07.2015 - 11.2016
- Reviewed, evaluated, and made acceptance decisions on referrals to place them appropriately in our facilities.
- Lead tours and events in the facility to broaden awareness of our facility.
- Processed and obtained authorizations from insurance providers to complete the admission process (Medicare, Medicaid and Managed Care)
- Directed team members on the census, admits, discharges, and patient/family concerns.
- Met and continued to grow census goals, beds filled, and decreased hospitalizations.
Education
Associate of Arts - Leadership Ministry
Highlands College
Birmingham, AL05-2024
Nursing -
University of West Alabama
01.1998
Skills
- Client Relationship Management
- Territory sales management
- Sales Tracking
- New Business Development
- Account Management
- CRM Software
- Consultative and relationship selling
- Rapport and relationship building
- Sales expertise
- Exceeds sales goals
- Excellent communication skills
- Sales Presentations
- Service-driven sales
Languages
English
Accomplishments
- Events Team Coach - lead 145 dream team members on various conferences and weekly events at the largest church in the state, with 28 locations
- Dream Team Leader - honored to hold this position ,since 2017. Assist in making decisions on events and church wide activities.
Certification
- Real Estate license-2018
Languages
English
Professional
Timeline
Community Educator
Expect Care Hospice
04.2020 - 07.2021
Area Sales Manager
Encompass Hospice
03.2019 - 04.2020
Realtor
Avast Realty
11.2018 - Current
Community Educator
Affinity Hospice
09.2017 - 03.2019
Lead Marketing and Admissions Liaison
Diversicare
11.2016 - 09.2017
Director of Admissions
Golden Living Center Riverchase
07.2015 - 11.2016
Associate of Arts - Leadership Ministry
Highlands College
Nursing -
University of West Alabama
Similar Profiles
Miroslav JenšíkMiroslav Jenšík
Senior Technical Support Specialist at AVAST SoftwareSenior Technical Support Specialist at AVAST Software
Scott SmithScott Smith
Residential Realtor at Remax Realty / Keller Williams Realty / EXp RealtyResidential Realtor at Remax Realty / Keller Williams Realty / EXp Realty
Deborah DouglinDeborah Douglin
Real Estate Professional at Maximum One Realty, Crye-Leike Realtors, Ian Marshall Realty, Remax Realty GroupReal Estate Professional at Maximum One Realty, Crye-Leike Realtors, Ian Marshall Realty, Remax Realty Group