Melissa Moore
Portland
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2026
2026
years of professional experience
Work History
Security Guard
Compass Security
6 2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
Loss Prevention Associate
Walmart
4 2020 - 6 2023
- Consulted with store managers on bases to perform loss investigations.
- Built strong partnerships by gaining customer trust for implementation of viable loss control strategies.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
- Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures.
Front End Manager
WinCo Foods
3 2016 - 4 2020
- Monitored cash drawers in 6 checkout stations to verify adequate cash supply.
- Coached employees through day-to-day work and complex problems.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Oversaw cashier operations, bookkeeping and security.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Prepared weekly employee work schedules to meet operational needs.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Assistant Front End Manager
Grochey Outlet
2020 - 2022
Assistant Manager
Dollar Tree
2007 - 2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Education
General
David Douglas High School
Portland6 . 2000
Skills
- Security camera monitoring
- Safety and security
- Wireless technology
- Work ethic
- Verbal and written communication
- Patrolling
- Workplace safety
- Security protocols
- Incident reporting
- Emergency response
- First aid certified
- Emergency awareness
- Surveillance
- Security operations experience
- Complex Problem-solving
- Self-defense
- Emergency management
- ID verification
- Relationship building and management
- Crime prevention
- Body language analysis
Personal Information
Timeline
General
David Douglas High School
Security Guard
Compass Security
6 2023 - Current
Loss Prevention Associate
Walmart
4 2020 - 6 2023
Front End Manager
WinCo Foods
3 2016 - 4 2020
Assistant Front End Manager
Grochey Outlet
2020 - 2022
Assistant Manager
Dollar Tree
2007 - 2019
Similar Profiles
Seth HolmanSeth Holman
Executive Protection Agent at Compass SecurityExecutive Protection Agent at Compass Security
Nicholas AllardNicholas Allard
Owner/operator - Security Technician at Compass Security SystemsOwner/operator - Security Technician at Compass Security Systems
Nikolas RubioNikolas Rubio
Armed Security Officer at Compass Security SolutionsArmed Security Officer at Compass Security Solutions
Graeme GlazebrookGraeme Glazebrook
Manager at Wallerawang Bowling ClubManager at Wallerawang Bowling Club
Finn HamiltonFinn Hamilton
Referee at University Of Oregon Student Recreation CenterReferee at University Of Oregon Student Recreation Center