Melissa Moore
Stow
Summary
Experienced activity aide dedicated to enhancing clients' quality of life through engaging and meaningful activities. Strong focus on team collaboration, adaptability, and achieving results. Skilled in organizing recreational programs, supporting physical and mental well-being, and fostering positive environment. Reliable and flexible, excelling in dynamic settings and committed to continuous improvement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Activity Aide
Canterbury Senior Care Facility
Twinsburg, OH
07.2024 - Current
- Plan and coordinate daily group activities
- Lead and facilitate various recreational programs
- Monitor participants during activities to ensure safety
- Set up and clean activity spaces
- Evaluate the effectiveness of activities and make adjustments as needed
- Assist with promoting activities to encourage participation
- Maintain accurate records of participant attendance and activity outcomes
- Collaborate with other staff members to design comprehensive activity plans
- Provide support and encouragement to participants
- Adapt activities to meet the diverse needs of participants
- Prepare materials and equipment needed for activities
- Provide feedback to supervisors about participant progress and needs
- Adhere to all health and safety regulations during activities
Activity Director
The Inn at the Pines
Hiram, OH
05.2024 - 07.2024
- Maintaining a calendar of activities and effectively communicating it to residents.
- Coordinating and communicating with other staff members.
- Overseeing group activities.
- Posting and creating a monthly calendar of events.
- Arranging travel to off-site activities.
- Ensuring staff and residents follow all safety protocols.
- Monitoring resident health and providing reports to caregivers.
Activities Assistant
Bath Creek Estates
Cuyahoga Falls, OH
08.2022 - 04.2024
- Planning and facilitating daily, weekly, and monthly events to encourage socialization, relaxation, and recreation
- Works with the Director to complete schedules and monthly calendars
- Implementing activities that accommodate those with special needs.
- Encourages residents to participate in activities that suit their likes.
- Conducting one-on-one activities with bed-bound residents who cannot participate in everyday activities.
Retail Sales Associate
Once Upon a Child
Stow, OH
11.2019 - 08.2022
- Responsible for all sales activities and sales associate job duties, from greeting customers, answering questions, offering assistance, suggesting items, lending opinions, and providing product information.
- Retail sales associates process payments by totaling purchases; processing checks, cash, and store or other credit cards.
- Able to handle customer refunds professionally. Able to maintain a professional attitude with sincerity and enthusiasm that reflects the store's commitment to the customers.
- Basic understanding of sales principles and customer service practices
- Proficient in verbal and written English.
- Solid communication and interpersonal skills.
- Able to read, write, and effectively communicate with customers, peers, and management.
- Telephone etiquette.
- Able to multitask, while being attentive to customers and remaining flexible to the needs of the business
Activities Leader
Wyant Woods Care Center
Akron, OH
12.2018 - 09.2019
- Conducts therapeutic and stimulating activities to help with resident’s mental and physical needs
- Completes the activity schedules and ensures that the activities are orchestrated in a way to accommodate everyone.
- Design programs to encourage relaxation and socialization for residents to improve their daily lives.
- Supervises residents both indoors and outdoors.
- Decorates the facility and prepares for social events and seasonal parties
Cosmetic Sales Associate
Discount Drug Mart, Inc.
Stow, OH
09.2016 - 12.2018
- Received numerous “Customer Compliment Cards” regarding excellent customer service skills
- Maintained a pristine and organized work area.
- Displayed constant courtesy and professionalism to both customers and colleagues.
- Logged inventory, stocked items throughout the store, and constructed planograms.
- Balanced the cash register at the end of every shift.
- Monitored inventory.
- Restocked merchandise.
- Organized new merchandise.
- Helped ensure customer satisfaction.
- Handled returns and exchanges.
Education
High School -
Theodore Roosevelt High School
Kent, OH05.2016
Skills
- Team Member
- Cash Handling
- Retail Sales
- Cashiering
- Sales
- Microsoft Office
- Detail-Oriented
- Professional Phone Etiquette
- Adaptable
- Organizational Skills
- Computer Operation
- Typing
- Computer Skills
- Time Management
- Microsoft Word
- Communication Skills
- English
- Basic Math
- Windows
- Senior Care
- HIPAA
- Planograms
- Customer Service
- Stocking
- Dementia Care
- Filing
- Management
- Computer skills
- Cash handling
- Microsoft Publisher
- Patient care
- Communication skills
- Organizational skills
- Customer service
- Retail sales
- Documentation review
- Patience and tolerance
- Attendance record-keeping
- Relationship building
- Activities supervision
- Activities planning
- Event supervision
- Activity assessment
- Creative program development
- Daily attendance oversight
- Flexibility
- Senior living experience
- Documentation skills
- Mobility support
- Recordkeeping skills
- Schedule coordination
- Inventory ordering
- Resident support
- Enrichment program development
- Group facilitation
- Event planning
- Group dynamics
- Calendar management
- Program development
- Arts and crafts planning
- Senior activities experience
- Friendly, positive attitude
Certification
- High School Home Economics Reward
- CPR Certified
- Activity Professional Certified
- Certified Nursing Assistant (CNA/STNA) Certified
Timeline
Activity Aide
Canterbury Senior Care Facility
07.2024 - Current
Activity Director
The Inn at the Pines
05.2024 - 07.2024
Activities Assistant
Bath Creek Estates
08.2022 - 04.2024
Retail Sales Associate
Once Upon a Child
11.2019 - 08.2022
Activities Leader
Wyant Woods Care Center
12.2018 - 09.2019
Cosmetic Sales Associate
Discount Drug Mart, Inc.
09.2016 - 12.2018
High School -
Theodore Roosevelt High School