Melissa Morales
Kyle
Summary
As an experienced bartender, I bring strong communication skills, a friendly demeanor, and a passion for serving customers with exceptional drinks and experiences. I approach my work with professionalism, reliability, and a dedication to exceeding expectations. A team player, I thrive in fast-paced environments, working with colleagues to ensure smooth operations and excellent service. Ultimately, my goal is to create an enjoyable and memorable experience for customers, while driving sales, and elevating the overall reputation of the establishment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cocktail Bartender
Gibson Street Bar
Austin
09.2024 - Current
- Preparing a variety of cocktails using knowledge of recipes, spirits, mixers, and garnishes.
- Interacting with patrons, taking orders, and providing recommendations to enhance the guest experience.
- Staying informed about different spirits, liqueurs, and mixers, as well as current cocktail trends.
- Ensuring cocktails are visually appealing, utilizing garnishes and glassware to enhance presentation.
- Helping to create or update cocktail menus, incorporating seasonal ingredients and new trends.
- Monitoring stock levels, assisting with ordering supplies, and ensuring freshness of ingredients.
- Keeping the bar area clean, organized, and stocked with necessary tools and supplies.
- Adhering to health and safety regulations, including checking the identification of patrons for age verification.
- Assisting in special events or private functions, ensuring a tailored cocktail experience for guests.
Cocktail Bartender
The Hills Of Lakeway
Lakeway
03.2024 - 09.2024
- Preparing cocktails, pouring beers, and serving wines based on club rules and member preferences.
- Interacting with club members and guests, ensuring a friendly and welcoming atmosphere, and taking drink orders.
- Monitoring and managing bar inventory, ordering supplies, and keeping track of stock levels to ensure availability.
- Keeping the bar area clean, maintaining glassware and equipment, and following health and safety regulations.
- Handling cash transactions, processing payments, and maintaining accurate logs of sales.
- Assisting with special events and private parties hosted at the club, including setting up and serving drinks.
- Being familiar with the drink menu, specials, and seasonal offerings to inform and assist customers effectively.
- Working closely with other staff members like servers and management to ensure smooth operations.
- Proactively recommending drinks and upselling items to enhance the overall experience for guests.
Cocktail Bartender
White Lodging
Austin
05.2023 - 03.2024
- Create a variety of cocktails with precision and accuracy.
- Having extensive knowledge of cocktail recipes, mixology techniques, and flavor combinations.
- Paying attention to details such as garnishes, glassware, and presentation to ensure each cocktail is visually appealing.
- Collaborating with management to create unique and innovative cocktail offerings that align with the establishment's theme or concept. This involves experimenting with new ingredients and flavors.
- Have in-depth knowledge of various spirits, liqueurs, and other ingredients used in cocktails.
- Maintaining a clean and organized work area. This includes regularly cleaning utensils, glassware, and bar tools, as well as stocking ingredients, garnishes, and other supplies.
- Managing my time efficiently to ensure that drinks are prepared and served promptly, especially during busy periods.
Server | Bartender | Host
Ma'Coco
Austin
11.2022 - 05.2023
- Greeting customers and taking orders for beverages and food items.
- Preparing and serving alcoholic and non-alcoholic drinks, including beer, wine, spirits, and cocktails, according to customer requests and established recipes.
- Maintaining the cleanliness and organization of the bar area and equipment, including glassware, utensils, coolers, refrigerators, and taps.
- Checking customer identification to confirm they meet the legal drinking age requirement.
- Monitoring customer behavior and, if necessary, refusing service to individuals who appear intoxicated or disruptive.
- Managing reservations by taking bookings over the phone, email, or in person.
- Keeping track of the availability of tables and ensuring that they are set correctly with utensils, glassware, and napkins.
- Coordinating with servers and kitchen staff to ensure efficient and timely service.
- Handling customer complaints or issues that arise in a professional and courteous manner.
Education
High School Diploma -
Akins High School
Austin, TX08-2019
Skills
- Multitasking
- Teamwork Creative thinking
- Organization
- Time management
- Upselling strategies
- Effective communication Active listening
Certification
- TABC Certification
- Food Handlers Certification
Languages
- Spanish
- English
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Cocktail Bartender
Gibson Street Bar
09.2024 - Current
Cocktail Bartender
The Hills Of Lakeway
03.2024 - 09.2024
Cocktail Bartender
White Lodging
05.2023 - 03.2024
Server | Bartender | Host
Ma'Coco
11.2022 - 05.2023
High School Diploma -
Akins High School
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