Melissa Morales
Shreveport,LA
Summary
Results-driven Professional recognized for high productivity levels and efficient task completion. Excel in working under pressure and adapting to new situations and challenges to best enhance the organizational brand all while minimizing risk. Skilled in problem-solving, teamwork, and adaptability, leveraging these soft skills to meet and exceed job expectations consistently.
Overview
9
9
years of professional experience
Work History
Infection Control Specialist
Ochsner LSU Health Shreveport
Shreveport, LA
11.2019 - 08.2026
- Ensured compliance with Safety and Infection Control procedures related to construction project management activities.
- Monitored compliance with regulatory standards and internal policies.
- Coordinated audits to verify compliance with quality control measures, enhancing overall standards.
- Implemented process improvements using Action Tracker and quarterly meetings, leading to enhanced quality initiatives.
- Analyzed data trends to identify areas for process improvement.
- Assisted in implementing new systems for tracking performance improvement.
- Facilitated communication between departments to streamline workflows and resolve issues quickly.
- Organized training sessions for new staff and ongoing employee development.
- Trained employees on best practices and protocols.
- Established standard operating procedures for department operations.
- Monitored Construction project progress and provided updates to stakeholders.
Helper Coordinator
UPS
Shreveport, Louisiana
10.2017 - 11.2019
- Coordinated with upper management on workforce planning to determine routes where additional help was needed.
- Assisted in training new staff on safety procedures and operational protocols.
- Conducted orientations for driver helpers to provide guidance and set expectations.
- Maintained accurate records of helper availability, scheduling, and contact information.
- Interpreted and explained work procedures and policies to brief staff.
- Recruited, interviewed and selected employees to fill vacant roles.
- Issued uniforms and equipment to newly hired employees.
Education
Bachelor of Science - Biology
Louisiana State University Shreveport
Shreveport, LASkills
- Infection control procedures
- Compliance monitoring
- Regulatory compliance
- Quality assurance audits
- Data analysis
- Process improvement
- Training development
- Interdepartmental communication
References
References available upon request.
Timeline
Infection Control Specialist
Ochsner LSU Health Shreveport
11.2019 - 08.2026
Helper Coordinator
UPS
10.2017 - 11.2019
Bachelor of Science - Biology
Louisiana State University Shreveport