Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Melissa Moreno

Melissa Moreno

Phoenix,AZ

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Enthusiastic teamplayer willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Proven skills in supporting warehouse operations by keeping accurate records and checking shipments. Detail-oriented in evaluating products, processing paperwork and coordinating movements around warehouse locations. Familiar with operating equipment and staying on top of maintenance demands. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Industrious inventory management and planning professional offering 5-year retail background. Knowledgeable about merchandise layouts, sales promotions and customer service. Meticulous attention to detail with creative but disciplined approach to displays. Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.

Overview

9
9
years of professional experience

Work History

Stocker

Burlin
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
  • Faced products on shelves and displays to meet company policies.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Unloaded goods using hand trucks or other equipment to receive merchandise.
  • Maintained product line stock and inventory.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Performed daily inventory cycle counts and assisted with full audits.

Wm Clean up Crew

Waste Managment
02.2023 - 02.2023
  • Used time management and efficient cleaning methods to meet deadlines.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
  • Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets.
  • Emptied trashcans and transported waste to collection areas.
  • Removed trash, debris and other waste materials from premises.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.

Houseman

Hyatt Place Phoenix/mesa
01.2022 - 06.2022
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Collected and removed trash from rooms.
  • Assisted with seasonal projects to keep landscaping fresh and attractive.
  • Gathered and sorted trash and recyclables to support sustainable practices.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.

Housekeeper

Quality Inn
02.2018 - 06.2021
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Completed daily list of rooms to turnover between guests, consistently meeting deadlines and completing thorough work.

Cashier

Full Circle Autowash
03.2017 - 10.2017
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Answered customer questions and provided store information.

Crew Member

McDonald's Restaurant
09.2012 - 12.2016
  • Wiped down tables and equipment, swept and refilled stock.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Explained current promotional information and items to patrons.
  • Presented orders to guests within anticipated service times.
  • Served food quickly for positive guest experiences.
  • Took orders from patrons and input selections into store computer system.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Restocked supplies, removed trash and cleaned areas.
  • Answered customer questions and took orders.
  • Maintained order of customer and crew member work areas.
  • Operated fryers and grills, assisted with putting orders together and bagged items for customers.
  • Processed payments and bagged items for customer check out.

Volunteer

St Mary's food bank
09.2013 - 05.2014
  • Raised funds for organization through community outreach initiatives.
  • Identified key partnership opportunities and market segments to properly coordinate volunteer efforts.
  • Assisted with and organized programs, events and activities to drive outreach initiatives.
  • Set up tables and chairs and unloaded necessary equipment to prepare for events.
  • Assisted with facilities maintenance, basic cleaning and trash removal.
  • Processed, organized and conducted inventory of various donated goods.
  • Answered phone calls and replied to inquiries or directed caller to appropriate personnel.
  • Promoted volunteer program through fliers, newsletters and social media.

Education

Options For Youth-San Bernardino
Pasadena, CA
04.2010

Skills

  • Able to lift 50 pounds
  • Managing work crews
  • Flexible schedule
  • Decision-making
  • Organizational skills
  • Friendly, positive attitude
  • Taking Orders
  • Cleaning and Sanitizing
  • Drive-Thru Operations
  • Housekeeping
  • Teamwork and Collaboration
  • Customer Service
  • Clear Communication
  • Multitasking and Organization
  • Dependable and Cooperative
  • Adaptability and Flexibility
  • Positive Attitude
  • Organized and Efficient
  • Self-Directed
  • Friendly and Outgoing
  • Attention to Detail
  • Guest Service and Support
  • Professional and Courteous
  • Product and Service Sales
  • Money Handling
  • Complex Problem-Solving
  • Stocking and Replenishing
  • Loading and Unloading
  • Customer Relationships
  • Cleaning Procedures
  • Heavy Lifting
  • Equipment Cleaning
  • Storage Management
  • Energetic and Outgoing
  • Work Station Cleaning
  • Verbal and Written Communication
  • Warehouse Safety
  • Facilities Sanitizing
  • Proper Stacking and Storage
  • Performance Improvement
  • Supply Restocking
  • Safe Lifting Procedures
  • POS Systems
  • Willing to Learn
  • Inventory Reporting
  • Customer Assistance
  • Motivated Team Player
  • Providing Feedback
  • POS Transactions
  • Process Payments
  • Maintain Records
  • Good with Numbers
  • Hand Scanning
  • Revenue Optimization
  • Serve Customers
  • Prepare Orders
  • Merchandise Collection
  • Cash Register Operation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin

Timeline

Wm Clean up Crew

Waste Managment
02.2023 - 02.2023

Houseman

Hyatt Place Phoenix/mesa
01.2022 - 06.2022

Housekeeper

Quality Inn
02.2018 - 06.2021

Cashier

Full Circle Autowash
03.2017 - 10.2017

Volunteer

St Mary's food bank
09.2013 - 05.2014

Crew Member

McDonald's Restaurant
09.2012 - 12.2016

Stocker

Burlin

Options For Youth-San Bernardino
Melissa Moreno