Melissa Moreno
Brentwood,NY
Summary
Responsible Packager with experience reviewing orders and packaging merchandise. Driven team player successful at meeting production targets through consistent productivity. Punctual and hardworking with great written and verbal communication skills.
Overview
4
4
years of professional experience
2026
2026
years of post-secondary education
Work History
Picker Packer
Rothco
Ronkonkoma, New York
11.2022 - Current
- Picked and packed orders accurately for timely dispatch.
- Inspected products for quality before packaging and shipping.
- Collaborated with team members to streamline processes daily.
- Maintained organized storage areas to optimize workflow.
- Assisted in training new staff on packing procedures and equipment usage.
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
Sales Associate
Aeropostale
Bay Shore, New York
06.2022 - 01.2025
- Assisted customers with product selections and inquiries during peak hours.
- Organized merchandise displays to enhance visual appeal and accessibility.
- Maintained store cleanliness and organization to improve shopping experience.
- Collaborated with team members to ensure effective stock replenishment.
- Advised customers on promotions and loyalty programs to boost engagement.
- Trained new associates on sales techniques and store policies effectively.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
Receptionist
Rothco
Ronkonkoma, NY
03.2024 - 06.2024
- Directed visitors to appropriate departments.
- Managed multi-line phone system and routed calls efficiently.
- Assisted with mail distribution and prepared outgoing correspondence.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
Education
Brentwood High School
Brentwood, NYSkills
- Product inspection
- Order fulfillment
- Customer engagement
- Team collaboration
- Employee training
- Order ticket reading
- Cash handling
- Problem solving
- Active listening
- Retail store operations
- Multi-tasking strength
- Product knowledge
- Customer service
Languages
Spanish
Native/ Bilingual
Timeline
Receptionist
Rothco
03.2024 - 06.2024
Picker Packer
Rothco
11.2022 - Current
Sales Associate
Aeropostale
06.2022 - 01.2025
Brentwood High School