Melissa Moreno, SPHR, SHRM-SCP
San Diego,CA
It's fine to celebrate success but it is more important to heed the lessons of failure.
Bill Gates
Summary
People leader with experience in rapidly growing start-ups, small and large companies in multiple states & industries including medical device, digital marketing, aerospace/engineering/manufacturing, research and development, gaming, non-profit, and agribusiness.
Overview
25
25
years of professional experience
2
2
Certificates
Work History
Director of People
Aerin Medical Inc.
07.2021 - 10.2023
- Created full cycle onboarding and off-boarding program while enhancing company branding
- Partnered with executive team to establish compensation strategy and benchmarks for internal/external equity and to comply with California Pay Transparency
- Successfully identified, recommended, and led conversion projects for Payroll (HRIS & ATS), Employee Benefits (new brokers and open enrollment), and 401(k) administrator and fiduciary advisors
- Implemented a company-wide employee experience and development platform designed to measure and analyze employee engagement and manage employee performance and development.
- Increased company revenue by streamlining processes and implementing cost-saving measures
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations
- Improved project efficiency with strategic planning, resource allocation, and time management practices
- Negotiated favorable contracts with vendors for reduced costs and improved service quality
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale
- Worked closely with organizational leadership and board of directors to guide operational strategy
- Managed daily operations while overseeing multiple locations to foster increased productivity
- Evaluated company documentation to verify alignment with regulatory requirements
- Launched staff engagement, gender diversity, and cultural programs in addition to arobust reporting tool that increased operational quality
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues
- Facilitated cross-functional collaboration for improved decision-making processes within the organization
Director, Human Resources
Ignite Visibility
08.2019 - 06.2021
- Strategized and implemented HR best practices in talent acquisition, engagement, retention, DEI&B, professional and personal development
- Drove organizational effectiveness and change management strategies and programs
- Implemented Diversity, Equity & Inclusion programs including policy, and training, and established the company Inclusion Council
- Updated and implemented HR policies and procedures, including new employee handbook
- Developed and implemented company-wide wellness program to promote employee physical and mental health
- Converted the company from PEO model resulting in $65K in savings for the company
- Designed and implemented employee benefit programs and GL insurance programs resulting in enhanced coverage and a savings of $20k.
Director, Human Resources
AIM-Aerospace
04.2018 - 05.2019
- Partnered with leadership team to advise and implement HR best practices in talent acquisition, engagement, retention, and professional development
- Directed team of twelve direct reports, overseeing a1,200+ employee workforce located in multiple states
- Updated HR forms, policies, procedures, and employee handbook
- Developed training on Disciplinary Action, Harassment Other Than Sexual Harassment, Conducting Workplace Investigations and Union Avoidance
- Created and implemented company business continuity alert system
- Partnered with Labor & Industry TPA to develop and train the HR team on administering workplace injuries.
Director, Human Resources
Casino Pauma
09.2014 - 02.2018
- Directed team of five direct reports, overseeing 460+ employee workforce
- Researched and recovered $203k in over-accrued reserves for GL and WC
- Developed and implemented property-wide leadership training focusing on onboarding, harassment awareness, active shooter, coaching, counseling and performance management, and union avoidance
- Saved $732k in medical insurance renewal by changing carriers and redesigning benefit plans
- Negotiated GL and WC insurance renewal by shopping competition saving $45k.
Vice President, Human Resources
Goodwill Industries of The Greater East Bay
09.2013 - 09.2014
- Led team of nine direct reports, executing strategic human resource planning for multi-site, 800+ employee workforce.
- Streamlined organizational structure for enhanced efficiency by conducting thorough workforce planning and analysis
- Improved employee retention by developing comprehensive onboarding programs and implementing strategic talent management initiatives
- Increased employee satisfaction by implementing targeted training and development programs, fostering a culture of continuous learning
- Mitigated risk exposure by ensuring compliance with local, state, and federal employment laws through effective policy development and enforcement
- Optimized HR operations by leveraging HRIS technologies for improved data accuracy, reporting capabilities, and process efficiencies
Education
Business Administration, emphasis HR Management -
01.1994
Skills
- Strategic Collaborator
- Benefit Design & Renewal
- Talent Acquisition & Retention
- Legal/WC/GL Risk Mitigation
- Diversity, Equity & inclusion
- Employee Engagement
- Performance Management
- Budget Management
- Policy Creation & Implementation
- Employee Relations
- Compensation Planning
- Total Rewards
- Critical Thinking
- Providing Feedback
- Exit Interviews
- Rewards Programs
- Professional Relationships
- Market Trend Analysis
Certification
- Senior Professional Human Resources Certification (SPHR), 1999, 2005, 2008, 2011, 2014, 2019
- SHRM Senior Certified Professional (SHRM-SCP), 2020
Affiliations
- National & local member of Society for Human Resource Management (SHRM), Member (National & Local): 1994
- World at Work, National Member: 2004
- San Diego HR Forum: 2018
- Disrupt HR: 2019
Languages
English
Native or Bilingual
Spanish
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director of People - Aerin Medical Inc.
07.2021 - 10.2023
Director, Human Resources - Ignite Visibility
08.2019 - 06.2021
Director, Human Resources - AIM-Aerospace
04.2018 - 05.2019
Director, Human Resources - Casino Pauma
09.2014 - 02.2018
Vice President, Human Resources - Goodwill Industries of The Greater East Bay
09.2013 - 09.2014
University of San Francisco - Business Administration, emphasis HR Management,
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