Melissa Morgan
Suffolk,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Teacher Assistant
Montessori Academy of Virginia
Suffolk, VA
10.2023 - 05.2024
- Followed school schedules and policies to promote safety and learning.
- Supervised children and participated with children in activities.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Instructed and monitored students in use and care of equipment and materials.
- Helped students master assignments and reinforced learning concepts presented by teachers.
- Supported teachers in preparing materials for lessons and activities.
- Assisted in the supervision of students during recess, lunch, and other activities.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Fostered an atmosphere that encourages creativity and respect for diversity.
- Monitored student behavior during class time and assisted with discipline issues when necessary.
Supply Technician
Alutiiq
FPO, Armed Forces Pacific
01.2023 - 06.2023
- Assisted in the ordering of supplies and materials, verifying accuracy of orders and ensuring timely delivery.
- Determined stock levels needed for non-recurring, specialized items based on usage, inventory and projected depletion.
- Processed returned material requests promptly while maintaining a high level of customer satisfaction.
- Identified opportunities to reuse or recycle materials to minimize consumption of new materials.
- Prepared supply documents such as requisitions, purchase orders and packing slips.
- Established and maintained records for both manual and automated maintenance management systems.
- Identified slow-moving or excess inventory; developed action plans for disposal or storage of surplus items.
- Organized warehouse space by labeling shelves, bins, drawers and other storage locations.
- Documented and verified details of incoming and outgoing shipments and organized records and reports.
Program Office Assistant
Morale Welfare and Recreation
FPO, Armed Forces Pacific
05.2021 - 09.2022
- Responded promptly to inquiries from both internal and external customers regarding programs or services offered by the organization.
- Monitored office supply stock levels and placed timely orders for replenishment.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Completed and mailed contracts, invoices or checks.
- Trained staff members to perform work activities and use computer applications.
- Delivered messages and ran errands.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Monitored calendars and scheduled appointments based on availability and established load limits.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Answered telephones, directed calls, and took messages.
- Resolved conflicts among members of the program office team in a professional manner.
- Maintained business records by updating customer information.
- Updated records in compliance with applicable regulations, policies, procedures and standards established by the organization.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
Child & Youth Program Assistant
Child Development Center, CDC
FPO, Armed Forces Pacific
06.2019 - 05.2021
- Provided guidance to children and youth on a variety of topics including social skills, conflict resolution, emotional regulation and study habits.
- Developed creative arts projects for children based on their interests.
- Attended trainings related to youth programming best practices.
- Assisted with the planning, organizing, and implementation of special events.
- Identified necessary supplies and materials and compiled list for the Program Lead for approval.
- Monitored participant behavior, providing positive reinforcement when appropriate.
- Maintained daily records of activities, behaviors, meals, and naps.
- Complied with all rules, regulations and procedures by providing committed and dedicated care, supervision and assistance to program children and youth.
- Maintained organized and clean classroom and play areas.
- Supervised outdoor playtime activities such as playground visits or walks around the neighborhood.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Coordinated nap times by preparing cots, beds and providing blankets, pillows.
- Planned and implemented engaging activities to encourage creativity and expression.
- Helped with mealtime preparation including setting tables, serving meals, washing dishes.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
Zookeeper Intern
Reid Park Zoo
Tucson, AZ
06.2018 - 08.2018
- Observed behavior of animals in order to identify any health or behavioral concerns.
- Checked safety systems such as locks on gates, cages, tanks, and other enclosures daily.
- Cleaned and restocked housing and habitats.
- Provided enrichment activities for animals to stimulate natural behaviors.
- Cared for animals with regular feeding and watering, social engagement and play opportunities.
- Ensured compliance with all applicable laws regarding the humane treatment of zoo animals.
- Observed animals for signs of distress or illness and reported any changes in behavior to supervisors.
- Followed precise feeding instructions and schedules for animals under care.
- Helped maintain cleanliness within the zoo grounds by collecting trash and debris.
- Assisted with the preparation of diets for animals according to instructions from zookeepers and veterinarians.
- Cleaned and maintained animal enclosures, including mopping floors, scrubbing walls, and replenishing bedding materials.
Telephone Fundraiser
Ruffalo Noel Levitz, LLC
Tucson, AZ
01.2018 - 05.2018
- Encouraged repeat donations by describing new initiatives or programs.
- Raised awareness and attracted donors through marketing campaigns.
- Identified potential donors and scheduled appointments for follow-up calls.
- Updated donor profiles with relevant information from conversations.
- Managed donor records in a database system, ensuring accuracy of data entry.
- Developed strategies to engage potential donors in conversation.
- Participated in team meetings to discuss progress towards objectives.
- Provided information about the organization's mission, fundraising activities, and services.
- Utilized my strong personal communication skills to consult and build relationships with University of Arizona alumni, parents, friends and other stakeholders of the University of Arizona.
- Maintained call logs and tracked progress towards fundraising goals.
- Brough in $3, 563.35 in donations through positive telephone fundraising.
Education
Bachelor of Science - Natural Resources Conservation
University of Arizona
Tucson, AZ08-2018
High School Diploma -
Nile C. Kinnick High School
Yokosuka, Japan 06-2014
Skills
- Clerical Support
- Student Supervision
- Behavior Modeling
- Classroom Support
- Administrative Support
- Customer Service
- File Maintenance
- Inventory Management
- Payment Processing
- Safety and Cleanliness Standards
- Documentation and Reporting
- Honest and Dependable
- Computer Proficiency and Microsoft Office
- Attention to Detail
- Friendly and Helpful
- Strong Communication and Interpersonal Skills
- Office Administration
- Active Listening
- Time Management
- Microsoft Office
- Creative Thinking
- Collaboration
- Strategic Planning
- Conflict Resolution
- Organization
Accomplishments
- College Honor's Award (Fall 2014)
Affiliations
- Community Involvement
- Physical Exercise
- Traveling
- Exploring other cultures
- Arts and Crafts
Languages
Tagalog
Elementary
References
References available upon request.
Timeline
Teacher Assistant
Montessori Academy of Virginia
10.2023 - 05.2024
Supply Technician
Alutiiq
01.2023 - 06.2023
Program Office Assistant
Morale Welfare and Recreation
05.2021 - 09.2022
Child & Youth Program Assistant
Child Development Center, CDC
06.2019 - 05.2021
Zookeeper Intern
Reid Park Zoo
06.2018 - 08.2018
Telephone Fundraiser
Ruffalo Noel Levitz, LLC
01.2018 - 05.2018
Bachelor of Science - Natural Resources Conservation
University of Arizona
High School Diploma -
Nile C. Kinnick High School
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