Melissa Morris
Stuart
Summary
Dynamic professional with extensive experience in commercial cleaning and staff training, notably at Eco Clean. Proven ability to enhance operational efficiency through effective scheduling and compliance with safety protocols. Recognized for exceptional communication skills and a commitment to high standards, ensuring client satisfaction and team collaboration.
Overview
12
12
years of professional experience
Work History
Commercial Cleaner
Personal Business
01.2019 - Current
- Managed daily cleaning operations for residential and commercial properties, ensuring high standards of cleanliness.
- Trained and mentored new staff on effective cleaning techniques and safety protocols.
- Developed efficient cleaning schedules to optimize workflow and resource allocation.
- Utilized industrial cleaning equipment, including buffers and vacuum systems, to enhance service quality.
Professional Office and Residential Cleaning
Eco Clean
02.2017 - 01.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Production Assistant at Finance America Mortgage
American Mortgage
01.2015 - 12.2017
- Coordinated production schedules to ensure timely completion of mortgage documentation.
- Streamlined communication between departments to enhance operational efficiency.
- Assisted in preparing and organizing materials for client presentations and meetings.
- Supported team in implementing new software systems for document management.
Loan Processing Clerk
San Diego Credit Union
03.2014 - 01.2015
- Processed loan applications efficiently, ensuring compliance with credit union policies and regulatory requirements.
- Reviewed financial documents for accuracy, identifying discrepancies and facilitating timely resolutions.
- Coordinated communication between borrowers and loan officers, enhancing customer service and satisfaction.
- Implemented streamlined processes that reduced application turnaround time, improving operational efficiency.
Education
High School Diploma -
Point Loma High School
San Diego, CAAssociate of Arts - Child Development
Mesa Collage
San Diego, CA04-2013
Skills
- Commercial cleaning
- Industrial equipment operation
- Safety protocols compliance
- Staff training and mentoring
- Client relationship management
- Attention to detail
- Scheduling coordination
- Strong work ethic
- Quality assurance focus
Timeline
Commercial Cleaner
Personal Business
01.2019 - Current
Professional Office and Residential Cleaning
Eco Clean
02.2017 - 01.2019
Production Assistant at Finance America Mortgage
American Mortgage
01.2015 - 12.2017
Loan Processing Clerk
San Diego Credit Union
03.2014 - 01.2015
High School Diploma -
Point Loma High School
Associate of Arts - Child Development
Mesa Collage