Summary
Overview
Work History
Education
Skills
Timeline
Generic
Melissa Morris

Melissa Morris

Stuart

Summary

Dynamic professional with extensive experience in commercial cleaning and staff training, notably at Eco Clean. Proven ability to enhance operational efficiency through effective scheduling and compliance with safety protocols. Recognized for exceptional communication skills and a commitment to high standards, ensuring client satisfaction and team collaboration.

Overview

12
12
years of professional experience

Work History

Commercial Cleaner

Personal Business
01.2019 - Current
  • Managed daily cleaning operations for residential and commercial properties, ensuring high standards of cleanliness.
  • Trained and mentored new staff on effective cleaning techniques and safety protocols.
  • Developed efficient cleaning schedules to optimize workflow and resource allocation.
  • Utilized industrial cleaning equipment, including buffers and vacuum systems, to enhance service quality.

Professional Office and Residential Cleaning

Eco Clean
02.2017 - 01.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Production Assistant at Finance America Mortgage

American Mortgage
01.2015 - 12.2017
  • Coordinated production schedules to ensure timely completion of mortgage documentation.
  • Streamlined communication between departments to enhance operational efficiency.
  • Assisted in preparing and organizing materials for client presentations and meetings.
  • Supported team in implementing new software systems for document management.

Loan Processing Clerk

San Diego Credit Union
03.2014 - 01.2015
  • Processed loan applications efficiently, ensuring compliance with credit union policies and regulatory requirements.
  • Reviewed financial documents for accuracy, identifying discrepancies and facilitating timely resolutions.
  • Coordinated communication between borrowers and loan officers, enhancing customer service and satisfaction.
  • Implemented streamlined processes that reduced application turnaround time, improving operational efficiency.

Education

High School Diploma -

Point Loma High School
San Diego, CA

Associate of Arts - Child Development

Mesa Collage
San Diego, CA
04-2013

Skills

  • Commercial cleaning
  • Industrial equipment operation
  • Safety protocols compliance
  • Staff training and mentoring
  • Client relationship management
  • Attention to detail
  • Scheduling coordination
  • Strong work ethic
  • Quality assurance focus

Timeline

Commercial Cleaner

Personal Business
01.2019 - Current

Professional Office and Residential Cleaning

Eco Clean
02.2017 - 01.2019

Production Assistant at Finance America Mortgage

American Mortgage
01.2015 - 12.2017

Loan Processing Clerk

San Diego Credit Union
03.2014 - 01.2015

High School Diploma -

Point Loma High School

Associate of Arts - Child Development

Mesa Collage